Felicia Onaro

As a detail-oriented virtual assistant with over two years of experience, I excel in providing exceptional administrative and management support to clients. My ability to multitask and prioritize effectively has allowed me to achieve outstanding results in various roles. I am knowledgeable in file management, customer support, email management, calendar management, and data entry, which are essential skills in today's fast-paced work environment.

In my recent role at Crownies and Co. Ltd, I supported the executive team with day-to-day administrative tasks, ensuring accuracy and adherence to deadlines. I assisted 15-20 clients weekly with complex tasks, including calendar management and project coordination. My experience as a Customer Service Representative at Sea Food Mart further honed my communication skills, where I responded promptly to customer inquiries and contributed to continuous improvement initiatives.