federico reyes

Managed real estate matters and deadlines using SmokeBall, reviewed and organized legal documents, and researched property taxes and records. Communicated with brokers, lenders, and attorneys to verify information and track transaction requirements.

Prepared and submitted legal documents for U.S. immigration cases, translated and interpreted for clients, and coordinated schedules and deadlines using Filevine, Calendly, Outlook, and Teams. Created a company-wide FAQ resource that reduced onboarding time by 25%.

Coordinated remote teams of 10+ staff and managed daily operations. Implemented digital communication systems and secure data workflows, and led weekly virtual meetings to improve collaboration.

Supervised 15+ agents across multiple communication channels, designed and delivered virtual training programs, and managed customer feedback, escalations, and performance follow-up.

Managed executive schedules, communications, reports, and business documentation. Supported daily administrative operations and improved internal coordination.

Currently studying Cyber Defense at Universidad de la Defensa Nacional (UNDEF), with expected completion in 2029.

Completed Interpreter & Translator for Legal Assistance training at New Frontier, USA, in 2024.

Completed Accounting Assistant program at Capacitarte in Buenos Aires from 2020 to 2021.

Studied Business Administration at Universidad de Los Andes, Venezuela, from 2014 to 2017; degree unfinished.

Completed Cybersecurity Training at IBM SkillsBuild.

Completed Cybersecurity Training at Cisco.

Completed Cybersecurity Training at Coursera.