Federica Carenzio
@federicacarenzio
International program and operations coordinator who builds end-to-end student experiences across cultures with multilingual fluency.
What I'm looking for
I believe international education changes people—and I build the operations that make that change possible. I’m a Coordinator of International Experience at Language Campus, managing end-to-end student programs across the Canary Islands with a focus on wellbeing, multilingual communications, and intercultural support.
I coordinate from the ground up, turning “zero resources into fully documented, running programmes,” while also delivering real-time incident resolution and end-to-end support for students and stakeholders. With a psychology background, I bring a people-first, data-informed approach to decision-making and coaching—combining operations discipline with trust-building across Italian, Spanish, and English-speaking communities.
Experience
Work history, roles, and key accomplishments
• Coordinated international student programmes from the ground up — overseeing work experience coordination, logistics, wellbeing and multilingual communications across multiple groups, locations and stakeholders simultaneously.
• Built institutional partnerships and operational systems from scratch in new territories, turning zero resources into fully documented, running programmes.
• Delivere
Operations Coordinator – Admissions & Onboarding
Aug 2024 - Apr 2026 (1 year 8 months)
• Coordinated admissions and onboarding operations across multiple programmes and brands, ensuring consistent execution at scale.
• Expanded ownership from lead triage to full admissions operations, including pipeline coordination and cross-brand workflows.
• Led end-to-end admissions workflows, supporting structured, transparent decision-making for prospective clients.
• Applied ps
Operations Coordinator - Admissions
Instituto Growth
Aug 2024 - Apr 2026 (1 year 8 months)
Coordinated admissions and onboarding operations across multiple programmes and brands to ensure consistent execution at scale. Expanded to full admissions operations including pipeline coordination and cross-brand workflows, applying psychology-informed frameworks and maintaining CRM accuracy with Monday.com and Airtable.
• Coordinated team operations and execution, improving communication flows, technology adoption, and administrative workflows.
• Coordinated stakeholders across clients, partners, and internal teams, ensuring alignment and continuity.
• Implemented a digital workforce management system to track attendance and improve operational visibility and accountability.
• Oversaw operational tools and techno
Provided communication and sales administration support for Grupo Alkorex within an operational environment.
Managed day-to-day operations in an international coworking environment, ensuring operational continuity and a smooth member experience.
• Led onboarding for international clients, coordinating access, guidelines and services across English, Spanish and Italian.
• Maintained CRM activities including client updates, follow-ups and inquiry resolution to support relationship continuity.
• Coordina
Managed daily front-office operations, coordinating client communication, bookings and on-site logistics in a fast-paced international environment.
• Handled multiple daily check-ins and check-outs under pressure, ensuring accuracy, smooth transitions and high client satisfaction.
• Coordinated invoicing, bookings and administrative tasks, maintaining consistency across operational workflows.
•
I worked on creative projects across the Canary Islands — from photography and performance to brand collaborations and artistic productions. My roles as a model, actress, photographer, and project coordinator taught me how to blend storytelling with visual communication and team dynamics.
This experience strengthened my sense of strategy, collaboration, and creative problem‑solving — skills I now
Licensed Psychologist
Feb 2021 - Jul 2021 (5 months)
Clinical and forensic psychology internship focused on structured assessment, evidence-based analysis, and work in high-responsibility environments. Developed a rigorous, data-informed approach to decision-making, communication, and collaboration within multidisciplinary teams.
• Conducted structured interviews, behavioral observation, and data collection to support accurate assessment and decisi
Hands-on experience in a demanding work environment that strengthened discipline, resilience, and execution under pressure. Learned to adapt quickly, take responsibility, and collaborate effectively in real-world conditions.
Education
Degrees, certifications, and relevant coursework
Il Piccolo Teatro Barcelona
Artistic Development Program
2023 - 2024
Trained through an intensive experiential program emphasizing emotional awareness, group dynamics, and authentic expression beyond comfort zones. This foundation informs how I support teams and individuals—bringing clarity, presence, and grounded communication to moments of challenge and growth.
EAE Business School
Master in Corporate and Digital Communication
2022 - 2023
Master’s-level training in strategic corporate communication, combining digital media, organizational engagement, and execution to support project delivery, align teams, and move organizations forward.
Universidad Fernando Pessoa Canarias
Psychology
2017 - 2021
My Psychology training was shaped not only academically, but through personal humanistic therapy. This foundation strengthened emotional awareness and alignment—principles I bring into my work to create impact through how I think, communicate, and show up.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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