Fatmah Almeer

Designed and implemented a centralized SQL database and Java-based interface to map and manage food resources across Pennsylvania, with plans to expand coverage nationwide. Led a student team in verifying, inputting, and updating data; enhancing map usability with search filters and supporting outreach to improve accessibility for underserved communities.

Developed dashboards, reports, and analytics tools using Excel and Tableau, including quarterly business reports. Assisted the team with ad-hoc and market studies to provide insights through tailored data and visualization. Collaborated with cross-functional teams to deliver tailored insights, translating complex data into actionable strategies to support departmental goals.

Set up, ran, and broke down banquet areas for various events ranging from 50 to 400+ guests. Responsible for training incoming associates in procedures, equipment, and safety standards. Provided table service in a fast-paced environment while maintaining professional composure and a positive attitude.

Trained new employees in company policies, supplier systems, and logistics platforms. Responded to over 100 customers’ complaints daily and provided appropriate solutions within a time limit. Designed a system using Excel worksheets to collect and analyze daily records of agents’ interactions with customers to create an evaluation report for the team’s KPI and present it to management.

Pursuing a Bachelor of Science in Hospitality Management, gaining comprehensive knowledge of hotel operations, guest services, and industry trends. Developed skills in management and customer service, preparing for leadership roles in the hospitality sector.

Pursuing a Bachelor of Science in Social Data Analytics, focusing on data collection, processing, and interpretation. Developed strong programming skills in Python, R, Java, and MySQL, and utilized software such as ArcGIS, Alteryx, Tableau, and Stata for advanced data analysis and visualization.