Fatima Yasmin

Delivered customer-focused service in a fast-paced retail environment, resolving queries and complaints while supporting sales targets. Processed online customer orders accurately and maintained organised digital and stockroom records.

Co-ordinated the planning and delivery of three youth-focused climate events and provided consultation sessions to engage young audiences. Identified and engaged youth groups and community organisations to expand participation in museum programmes.

Delivered an educational climate workshop for families and youth groups, coordinating session timings and communicating with participants. Supported families and young people throughout the workshop, creating an inclusive experience.

Co-ordinated three gardening workshops for Bengali youth communities on a freelance basis, acting as a key point of contact and supporting logistics. Developed safeguarding and consent procedures for families to protect young participants' privacy.

Provided administrative support to external stakeholders, maintaining a professional client experience. Managed client bookings and the studio's schedule on Google Calendar, resolving scheduling conflicts.

Programmed a film festival for young audiences on marginalised histories, managing call-outs for emerging filmmakers and communication with directors. Negotiated screening rights and supported budget planning and promotional copy.

Supported logistics and scheduling for TV productions, maintaining accurate data and budget records. Managed competing tasks and proofread interview transcripts for documentaries.

BA (Hons) Photography degree from London College of Communication, University of the Arts London.