Fatima User

FU

Looking for a job

Fatima User

@fatimauser15

Customer service representative at Pure Platform handling live chat inquiries and technical support.

At Pure Platform, I work remotely as a Technical Support and Customer Service Agent, handling customer inquiries through live chat and reviewing cards and external orders.

I also complete tasks assigned through Asana. Alongside this work, I write academic papers and theses, and use Microsoft Word and Excel.

Experience

Work history, roles, and key accomplishments

PP

Current

Customer Service Representative

Current

Pure Platform

Handling customer inquiries via live chat, reviewing cards, managing external orders, and completing tasks assigned through Asana. Also experienced in working with Slack and Meta Business Suite.

Live Chat Technical Support Customer Service Asana Slack Meta Business Suite Microsoft Word Excel

Education

Degrees, certifications, and relevant coursework

UB

University of Babylon

Bachelor of Science, Civil Engineering

2018 - 2022

Pursued a Bachelor of Science in Civil Engineering from 2018 to 2022.

Tech stack

Software and tools used professionally

Slack

Asana

Microsoft Excel

Meta Business Suite

Microsoft Word

Availability

Looking for a job

Location

Iraq

Authorized to work in

Salary expectations

70k+ USD

Job categories

Customer Service

Skills

Customer Service Technical Support Live Chat Order Review Academic Writing Research Methodology Thesis Writing Scientific Writing APA MLA Style Asana Slack Meta Business Suite Microsoft Word Excel

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