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Fathurrohman Rusydi Didin

@fathurrohmanrusydidi

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E-commerce Supervisor at PT Sinar Sosro Gunung Slamat who grew Official Store sales 48% YoY in Q1 2026.

Indonesia

Message

At PT Sinar Sosro Gunung Slamat, I managed B2C Official Store operations across five e-commerce platforms and delivered 48% YoY sales growth in Q1 2026 through an omnichannel strategy combining organic traffic, platform ads, live shopping, and affiliate marketing. I also expanded operations across Jakarta, Bandung, and Surabaya.

In my current role as Community Communication Supervisor at PT Sinar Sosro Gunung Slamat, I coordinate corporate website and CRM digitalization projects with agencies, IT, and vendors. As a freelance graphic designer, I’ve produced more than 400 custom book covers for Amazon KDP and developed a WordPress website for PT Global Concept Consultant.

Experience

Work history, roles, and key accomplishments

Current

Community Communication Supervisor

Current

PT Sinar Sosro Gunung Slamat

May 2026 - Present (5 months)

Lead corporate website projects and CRM digitalization, manage customer service and call center operations, and collaborate with brand teams on social media and live events.

Website Project Management CRM Figma Customer Service Community Management Social Media Stakeholder Management

Current

Freelance Graphic Designer

Current

Self-employed

Oct 2019 - Present (7 years)

Produced over 400 custom book covers for Amazon KDP and delivered cross-border creative work, including corporate marketing assets and a WordPress website.

Graphic Design Photoshop Adobe Illustrator WordPress Elementor Book Cover Design

E-commerce Supervisor

PT Sinar Sosro Gunung Slamat

Dec 2024 - Apr 2026 (1 year 4 months)

Managed B2C Official Store operations across five e-commerce platforms, delivering 48% YoY sales growth in Q1 2026 through omnichannel strategies and leading expansion across multiple cities.

E Commerce Operations Marketplace Management Omnichannel Strategy Live Shopping Affiliate Marketing CRM Sales Analysis performance reporting

Marcomm & PR Supervisor

PT Sinar Sosro

Jan 2022 - Nov 2024 (2 years 10 months)

Increased B2C e-commerce sales by 64% YoY in 2022 and managed Official Store operations, WhatsApp call center, and social media interactions across 15 accounts.

E Commerce Operations Customer Service Social Media Management Upselling Cross Selling Performance Monitoring