Farm Saephan-Souza
@farmsaephan-souza
Detail-oriented quality systems specialist focused on compliance, audits, and continuous process improvement.
What I'm looking for
I am a detail-oriented quality systems specialist with extensive experience performing internal audits, ensuring regulatory compliance, and improving data accuracy for organ donation and transplant records. I bring demonstrated leadership in training, cross-functional collaboration, and process improvement rooted in healthcare quality standards and regulatory guidance.
My background includes conducting in-depth reviews of donor records, verifying missed referrals through EHR/EMR chart review, and facilitating onboarding and targeted trainings to improve departmental performance. I am committed to accurate data reporting, constructive feedback, and sustaining continuous improvement aligned with agencies such as AOPO, UNOS, CMS, CDC, AATB, and FDA.
Experience
Work history, roles, and key accomplishments
Quality Systems Specialist
Donor Network West
Jan 2010 - Present (15 years 8 months)
Performed internal quality audits and ensured organ donor records and regulatory data reporting complied with AOPO, UNOS, CMS, CDC, AATB and FDA; led trainings and process improvements that improved chart completion and data accuracy.
Volunteer Wish Grantor
Make-A-Wish
Mar 2001 - Jun 2023 (22 years 3 months)
Assisted and supported Make‑A‑Wish children and families with documentation and coordination, collaborating with staff to facilitate successful wish outcomes.
Education
Degrees, certifications, and relevant coursework
California State University, Hayward
Bachelor of Science, Health Sciences
2006 - 2006
Completed a Bachelor of Science in Health Sciences with a minor in Psychology in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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