Shyanne Sullivan
@shyannesullivan
Detail-oriented business management professional experienced in regulated quality and customer support.
United StatesWhat I'm looking for
I am a detail-oriented professional with a B.S. in Business Management and over 15 years working in regulated environments, including extensive experience in customer-facing roles and documentation management. I have supported ISO-regulated quality systems, maintained accurate records for audits, and assisted cross-functional teams with compliance, reporting, and corrective action documentation.
I bring strong skills in claims and documentation review, billing support, HIPAA-aware confidential information handling, and clear communication with internal and external stakeholders. I am certified in ISO auditing standards, hold a Six Sigma Yellow Belt and CompTIA Project+, have completed Medical Terminology, and am pursuing medical billing and coding to expand my clinical-adjacent expertise.
Experience
Work history, roles, and key accomplishments
Laboratory Technician
Northeast Coating Technologies
Oct 2024 - Oct 2025 (1 year)
Performed laboratory testing and maintained accurate records to support quality reviews and audits, assisted with documentation verification and compliance tracking, and communicated findings to internal teams to inform operational decisions.
Coordinated purchasing documentation and maintained detailed records for operational and financial tracking, resolved vendor and internal issues to ensure timely order processing, and supported internal reporting within a regulated manufacturing environment.
Conducted quality assurance testing and maintained detailed laboratory records to support ISO 9001/13485/14001 audit preparation, investigated non-conforming results and documented corrective actions, and supported training and cross-departmental communication.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Business Management
Completed a Bachelor of Science in Business Management with coursework and outcomes focused on management principles and business operations.
AAPC
Certificate, Medical Terminology
Completed Medical Terminology coursework through AAPC to support medical billing and coding knowledge.
Availability
Location
United StatesAuthorized to work in
Job categories
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