Faiza Abdulbasid

As a Finance Assistant, I manage the full Accounts Payable process, act as Credit Controller, and reconcile supplier statements. I maintain financial records using Excel, Oracle NetSuite, and ZoneCapture software, while also working with consultants to implement necessary features.

In this role, I focused on customer retention and lead generation through various channels, representing Mercedes-Benz via Online Live Chat. I ensured compliance with regulations and effectively communicated finance options to customers.

As a Manager, I led a small team, communicated essential information, and analyzed data to maximize sales and business turnover. I was responsible for hiring and training new staff and liaising with the head office in Italy.

As a Luxury Sales Advisor, I established and maintained relationships with clients, assisted them in finding sentimental products, and completed finance applications and repairs.

I assisted in the launch of a new credit card service, helping clients with account management while ensuring compliance with finance laws and regulations.

Studied the fundamentals of Jewellery Designing and Manufacturing and served as a student representative.

Completed A-levels in Applied Science, I.T, and Health and Social Care, achieving Merit in all subjects.

Completed secondary education with a range of subjects including Mathematics, English Literature, English Language, and Sciences.