Open to opportunities

Faith Muia

@faithmuia

Message

Experienced Business Solutions Leader with a focus on IT project management.

Kenya

Message

What I'm looking for

I am seeking a role that fosters innovation and strategic growth in IT.

I am an experienced Business Solutions Leader with over 10 years of expertise in delivering strategic and innovative IT solutions. My career has been dedicated to project management in matrixed organizations, where I have successfully driven organizational growth and delivered value to customers. I excel in developing and maintaining productive working relationships with stakeholders, ensuring that projects align with business needs and are executed on time and within budget.

Throughout my career, I have managed significant projects, including the global implementation of Workday HRIS and the development of over 100 integrations for the Workday program. My role at World Vision International as an IT Project Manager II has allowed me to lead geographically dispersed teams and oversee project budgets, ensuring high-quality delivery. I am passionate about optimizing digital capabilities and driving innovation in the IT sector.

Experience

Work history, roles, and key accomplishments

Current

IT Project Manager II

Current

World Vision International

Jan 2021 - Present (4 years 4 months)

Responsible for executing projects that drive innovation and digital transformation, ensuring alignment with business needs, and managing project budgets and risks. Develops project management standards and maintains relationships with stakeholders.

Project Management Jira Azure DevOps Budget Management Stakeholder Management Risk Management Digital Transformation Agile Methodologies Communication Skills

Senior IT Project Manager

General Electric Africa

May 2016 - Jul 2020 (4 years 2 months)

Led technical projects to deliver high-quality outcomes, partnering with product owners to define requirements and ensuring alignment with regional IT strategy. Managed budgets and resources for successful project execution.

Project Management Technical Documentation Budget Management Stakeholder Engagement Strategy Resource Management Agile Methodologies Communication Skills Vendor Management

IT Governance & PMO

General Electric Africa

Apr 2014 - Apr 2016 (2 years)

Managed IT projects and governance across the region, ensuring compliance with GE standards. Coordinated project support activities and maintained relationships with stakeholders to integrate projects with strategic objectives.

IT Governance Project Management Stakeholder Management Budget Management Compliance Risk Management Communication Skills Vendor Management Technical Solutions Reporting

Application Support Analyst

General Electric Africa

Apr 2013 - Apr 2014 (1 year)

Supported application implementation and simplification strategies, driving productivity improvements through standard platforms. Provided training and managed relationships with development teams.

Application Development Process Improvement Training Cross Functional Collaboration Technical Support Workflow Automation Communication Skills Problem Solving Documentation

IT Support Engineer

General Electric Africa

Jul 2011 - Apr 2013 (1 year 9 months)

Provided IT support to the executive team, troubleshooting software and hardware issues, and ensuring compliance with security policies. Managed IT assets and contributed to process improvements.

Technical Support Troubleshooting IT Security Customer Service Asset Management Documentation Communication Skills Problem Solving

Systems Engineer

Next Technologies

Jan 2011 - Jun 2011 (5 months)

Configured servers and managed system backups, ensuring operational efficiency. Conducted audits and applied updates to maintain system integrity.

Systems Engineering Configuration Backup Audit Technical Troubleshooting Documentation Performance Tuning Operating System Network Management Communication Skills

Education

Degrees, certifications, and relevant coursework

United States International University

Master of Business Administration, Business Administration

Master of Business Administration with a focus on Strategic Management. This program equipped me with advanced skills in business strategy, leadership, and management practices essential for driving organizational success.

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology. The program provided a comprehensive understanding of IT principles, software development, and system management, preparing me for a successful career in technology.