Faith Greenfield

Progressed from the Operations Campus Analyst Program to a Regulatory Oversight Associate with the Bank of New York Mellon, focused on financial crimes compliance and SAR governance. Oversaw the transformation of SAR data entry processes into Alteryx workflows, expediting the production of SAR stats and aiding in the monitoring of due dates and deadlines for cases within the CSI system.

Guided several interns and new hires through the Bank of New York's voluntary mentorship programs in both their Operations Campus Analyst Program and their Core Department wide Mentorship classes.

Joined the Bank Of New York Mellon’s Operation Campus Analyst Program as an Operations Analyst in the Suspicious Activity Report Control Unit. Assisted in optimization of administrative processes to gatekeep access to proprietary information and restricted accounts.

Served as a Customer Service Specialist at The Home Depot, focusing on enhancing customer satisfaction and streamlining service processes. Managed customer inquiries and resolved issues efficiently, contributing to a positive shopping experience.

Managed daily feeding and maintenance schedules for diverse animal species, ensuring optimal health and well-being. Maintained cleanliness and safety of animal enclosures, reducing incidents for animals and staff.

Activities and societies: Relevant Coursework: Human Resources; STAT & PROBLTY For BUS MGT; Financial Accounting; Business Economics; Operations Management; Managerial Accounting, Management Science; Healthcare Management

Bachelor of Science in Business Management from the University of Pittsburgh, completed in December 2022.

International Baccalaureate from Barack Obama Academy of International Studies, completed in June 2017.