Looking for a job

Faith Degi

@faithdegi

Service operations professional at Kalmar Global and OasisTree co-founder building privacy compliance into a heritage app.

South Africa

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What I'm looking for

I’m seeking an IT or electrical engineering role in Germany.

At Kalmar Global, I worked as a Service Controller and Planner, scheduling technicians and equipment deliveries, handling service administration, and reporting on breakdowns and forecasts.

At OasisTree, I’m one of five co-founders of a technology start-up building a family-tree and heritage mobile app. I lead the capital, compliance and community workstream, including POPIA and GDPR compliance and privacy-by-design reviews with the engineering team.

At Goscor Lift Truck Company, I managed technician workloads and supported repairs of industrial batteries and chargers. Earlier, as Workshop Coordinator at L&G Tools and Machinery, I managed workshop operations, returns and repairs, and quality checks.

I have a BTech in Electrical Engineering, earned Cum Laude at Nelson Mandela University, and I’m an ECSA Candidate Technician. My engineering training includes renewable energy, variable speed drives and infrared thermography.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & CCM

Current

OasisTree

Jan 2024 - Present (2 years 9 months)

Leading legal and compliance workstream including POPIA and GDPR compliance, and co-owning financial model, cap table, and funding strategy. Leading customer support and community building.

POPIA GDPR Compliance Data Protection Privacy By Design Financial Modeling Cap Table Funding Customer Support Community Building Trademark Registration BBBEE

Current

Co-Founder & CCM

Current

OasisTree

Jan 2024 - Present (2 years 9 months)

Leading legal and compliance workstream including POPIA and GDPR compliance, and co-owning financial model, cap table, and funding strategy. Also leading customer support and community building.

POPIA GDPR Compliance Data Protection Privacy By Design Financial Modeling Cap Table Funding Customer Support Community Building

Service Controller and Planner

Kalmar Global

Dec 2024 - May 2026 (1 year 5 months)

Controlled and allocated technician schedules for maintenance, repairs, and rollbacks, and acted as primary point of contact for service issues. Managed WIP jobs, quotations, invoices, maintenance contracts, and parts inventory.

Technician Scheduling Dispatch Progress Control Maintenance Contracts Quotations Invoicing Procurement Inventory Management Health and Safety Compliance Customer Liaison

Service Controller and Planner

Kalmar Global

Dec 2024 - May 2026 (1 year 5 months)

Technician Scheduling Dispatch Progress Control Customer Liaison Quotations Invoicing Maintenance Contracts Inventory Management Health and Safety Compliance Reporting

Battery Service Controller

Goscor Lift Truck Company

Jun 2022 - Jan 2024 (1 year 7 months)

Managed a team of technicians, allocating daily workload and dispatching for breakdowns and rentals. Assisted with repairs of industrial battery chargers and batteries, and handled job cards, quotations, and invoices on Autoline.

Team Leadership Technician Dispatch Battery Repair Autoline WIP Reporting Maintenance Contracts Stock Control Health and Safety

Battery Service Controller

Goscor Lift Truck Company

Jun 2022 - Jan 2024 (1 year 7 months)

Managed a team of technicians, allocating daily workload and dispatching for breakdowns and rentals. Assisted with repairs of industrial battery chargers and batteries, and managed job cards, quotations, and invoices on Autoline.

Team Leadership Technician Dispatch Industrial Batteries Battery Chargers Autoline WIP Reporting Maintenance Contracts Stock Control Health and Safety

Workshop Coordinator, Returns Workshop

L&G Tools and Machinery

Feb 2020 - Jun 2022 (2 years 4 months)

Led a team of technicians and an administrator, managing day-to-day workshop operations and workload allocation. Managed repairs and returns on the RMA system, authorized warranty repairs, and controlled spares stock on M400.

Workshop management Team Leadership RMA M400 Warranty Management Stock Control Technical Reporting Customer Complaint Management Health and Safety

Workshop Coordinator, Returns Workshop

L&G Tools and Machinery

Feb 2020 - Jun 2022 (2 years 4 months)

Led a team of technicians and an administrator, managing workshop operations and workload allocation. Managed repairs and returns on the RMA system, authorized warranty repairs, and controlled spares stock on M400.

Team Leadership Workshop Operations RMA Warranty Management Stock Control M400 Technical Support Reporting