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Faith Daser SerranoFS
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Faith Daser Serrano

@faithdaserserrano

Business operations analyst at TaTe Group LLC, where I built Power BI dashboards and PowerApps to improve inventory and operational visibility.

Philippines
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At TaTe Group LLC, I supported operations across diamond manufacturing, retail, and hospitality. I built and maintained Power BI dashboards, PowerApps solutions, and Excel calculators to improve visibility into inventory, pricing, and operational performance.

I mapped manufacturing workflows and process handoffs, then developed SOPs, forms, and internal-control documentation. I also investigated operational and system discrepancies, identifying approximately NAD16,000 in Expedia-related audit issues and supporting resolution of booking and reporting exceptions.

At Accenture, I prepared recurring executive KPI reports on workforce, productivity, financial performance, and operational trends. I analyzed results against business targets, investigated root causes of variances, and shared findings with operations leaders.

My experience also includes business analysis at PSG, procurement analysis at Workwize, and quality checks at Coca-Cola Bottling Philippines, Canlubang Plant. During my Graduate Industry Immersion at Ecomove, I supported delivery monitoring, Bubble database cleanup, operational dashboards, and quarterly business review reporting.

Experience

Work history, roles, and key accomplishments

TL

Business Analyst / Group Senior Analyst

TaTe Group LLC

Nov 2024 - Aug 2026 (1 year 9 months)

Supported operations across diamond manufacturing, retail, and hospitality through business analysis, inventory reporting, ERP coordination, system troubleshooting, and process documentation. Built and maintained Power BI dashboards, PowerApps solutions, Excel-based calculators, and centralized trackers to improve visibility into inventory, pricing, and operational performance.

PS

Business Analyst

PSG

Jun 2024 - Oct 2024 (4 months)

Gathered reporting requirements from stakeholders and created an Excel/Power BI HR dashboard to monitor workforce and operational metrics. Validated data, investigated inconsistencies, and translated results into usable insights for internal decision-making.

WO

Procurement Analyst

Workwize

Feb 2024 - Jun 2024 (4 months)

Translated client IT equipment requirements into sourcing activities and coordinated with suppliers on price, product options, and availability. Maintained accurate pricing and stock information in the procurement platform to support purchasing decisions.

Accenture logoAC

Business Operations Analyst / Associate

Oct 2019 - Jan 2024 (4 years 3 months)

Prepared recurring executive KPI reporting on headcount, productivity, financial performance, and operational trends across multiple business groups. Analyzed actual results against business targets, investigated root causes of variances, and communicated actionable findings to operations leaders.

Education

Degrees, certifications, and relevant coursework

Saint Louis University logoSU

Saint Louis University

Master's, Manufacturing Engineering and Management

Pursuing a Master's degree in Manufacturing Engineering and Management.

EC

Ecomove

Graduate Industry Immersion, Operations

2025 - 2025

Graduate Industry Immersion in Operations, supporting a sustainable delivery startup with delivery monitoring, Bubble database cleanup, operational dashboards, and quarterly business review reporting.

BO

BOSH

BOSH SO1, Occupational Safety and Health

2020 - 2020

Completed BOSH SO1 training, 10 hours.

Saint Louis University logoSU

Saint Louis University

Bachelor of Science, Chemical Engineering

Bachelor of Science in Chemical Engineering degree from Saint Louis University.

BM

Basic Programming & Database Management

Basic Programming & Database Management, Programming and Database Management

2019 - 2019

Completed Basic Programming & Database Management training, 92 hours.

Stanford University logoSU

Stanford University

Stanford Seed Transformation Program, Business Transformation

2026 - 2026

Completed the Stanford Seed Transformation Program – Company Team Exposure.

Tech stack

Software and tools used professionally

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