Open to opportunities

Ezinne Juongwa

@ezinnejuongwa

Message

I am a detail-oriented Medical Laboratory professional offering admin virtual assistant and customer support expertise.

Nigeria

Message

What I'm looking for

I am seeking a remote administrative virtual assistant role where I can apply lab-derived organization, CRM and communication skills, grow in admin responsibilities, and contribute to a service-focused, collaborative team.

I am a highly organized Medical Laboratory Scientist and QC Officer with proven experience managing end-to-end laboratory workflows, documentation, and regulatory liaison. I leverage Odoo and eClinic for accurate tracking, produce periodic reports, lead teams, and implement corrective and preventive actions to improve quality and efficiency.

I combine strong written and verbal communication with technical proficiency in Bitrix24, Slack, Asana, Trello, MS Office and Google Suites, and hold certifications in Virtual Assistance and Microsoft applications. I am a detail-oriented problem-solver who thrives both independently and as part of a team, eager to apply my customer service and admin skills in a remote administrative virtual assistant role.

Experience

Work history, roles, and key accomplishments

Current

Medical Laboratory Scientist QC Officer

Current

Abiodun Falade Hospitals and Foundation

Jan 2023 - Present (2 years 8 months)

Managed the complete lifecycle of laboratory tests using Odoo, ensuring accurate tracking and timely result release. Documented incidents and implemented corrective and preventive actions to maintain quality and regulatory compliance.

Odoo Quality Control Documentation Corrective And Preventive Actions Regulatory Compliance MS Office CRM

Medical Laboratory Scientist (Team Lead)

Alphacare Laboratories

Oct 2021 - Jun 2022 (8 months)

Led end-to-end test tracking and daily laboratory operations via Odoo, supervised staff, and ensured timely completion of tasks. Developed SOPs and QC documents, coordinated inventory tracking, and prepared periodic reports to stakeholders.

Odoo SOP Development Reporting Team Leadership MS Office Quality Control

Medical Laboratory Scientist

Alliance Hospital and Services

Sep 2020 - Oct 2021 (1 year 1 month)

Updated patient results using the eClinic system and prepared reports for the Laboratory Manager to improve accuracy and timeliness. Delivered seminars and onboarded new laboratory staff to standardize procedures and training.

Training Reporting MS Office Google Workspace CRM