ECEyong Carl
@eyongcarl
Passionate web designer specializing in eCommerce and graphic design.
CameroonWhat I'm looking for
As a dedicated designer with a strong focus on eCommerce websites, I have honed my skills in WordPress development and graphic design. My experience includes creating engaging blog sites, library launch websites, and interactive web forums that foster business interactions. I am passionate about blending aesthetics with functionality to deliver exceptional user experiences.
In my recent role as a Customer Service Representative at Infinitum Networks, I have developed excellent communication and problem-solving skills, ensuring customer satisfaction through timely and professional service. My previous experience as a Content Creator and Graphic Designer at Aletop Restaurant allowed me to implement creative digital marketing campaigns that effectively promoted our offerings and engaged our audience.
With a Bachelor of Technology in Software Engineering and a Higher National Diploma in Computer Engineering, I am equipped with a solid technical foundation. I continuously seek opportunities to expand my knowledge and skills in IT management and design, aiming to contribute to innovative projects that make a difference.
Experience
Work history, roles, and key accomplishments
INCustomer Service Representative
Infinitum Networks
Sep 2023 - Present (1 year 9 months)
Responsible for addressing customer complaints and concerns professionally, providing accurate product information, and resolving issues promptly. Documented interactions and followed up to ensure customer satisfaction.
Content Creator / Graphic Designer
Aletop Restaurant
Apr 2023 - Jul 2023 (3 months)
Created daily content for social media to promote food and pastry offerings. Designed marketing materials including flyers and business cards while engaging with customers for feedback.
Intern
Boulotman Enterprise
Oct 2020 - Jan 2022 (1 year 3 months)
Learned about software programming operations and developed company websites and web applications, enhancing communication between departments.
Senior Project Manager
Boulotman Enterprise
Mar 2021 - Sep 2021 (6 months)
Maintained a 100% customer satisfaction rating by developing website solutions based on client requirements. Improved team efficiency and utilized SEO techniques for higher site rankings.
Front-end Developer Intern
Tamco Technologies
Sep 2019 - Jan 2020 (4 months)
Developed front-end applications using HTML, CSS, and JavaScript. Created mobile-responsive user experiences and collaborated with the content team for promotional efforts.
Education
Degrees, certifications, and relevant coursework
Institute Universitaire de la côte
Bachelor of Technology, Software Engineering
2016 - 2020
Completed a Bachelor of Technology in Software Engineering, focusing on website development and project management, including the development of an E-Voting system.
International University of Bamenda
Higher National Diploma, Computer Engineering
2017 - 2019
Achieved a Higher National Diploma in Computer Engineering, with a strong emphasis on website development and practical applications in the field.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Website
boulotman.comJob categories
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