At Cactus Money Transfers, I perform branch transaction reconciliations and investigate discrepancies to support accurate financial and operational records. I also monitor branch processes and review daily transactions, balances, and reports for completeness and accuracy.
In my Branch Reconciliation Officer and Business Control Officer role, I support cash control, safe custody, and proper transaction documentation. I maintain accurate records and escalate exceptions or irregularities to the appropriate authority.
As a Senior Front-Line Associate, I processed daily cash inbound and outbound transactions for Western Union and protocol issues. I balanced transactions at the end of each day, prepared daily reports, and maintained safe custody of cash and branch safe keys.
My work has included KYC procedures, customer service, and support for anti-money laundering and fraud prevention requirements. I have also completed training in anti-money laundering practices, fraud alertness and detection, and fraud response procedures.

