Open to opportunities

Evelyn Machekano

@evelynmachekano

Enthusiastic hospitality and cultural heritage professional with guest-relations , communication skills, marketing and tours expertise.

Zimbabwe

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What I'm looking for

I seek a customer-focused role in tourism or cruise hospitality where I can apply guest relations, tours, and marketing skills, grow professionally, and work in a diverse, safety-conscious team.

I am a versatile hospitality and cultural heritage professional with over three years' experience in high-volume guest relations, museum curation support, and tourism promotion. I deliver attentive service, clear communication, and precise administrative support across busy operations.

As a receptionist at Small World Wilderness Backpackers Lodges I managed 150+ daily interactions, reconciled end-of-day financials with zero discrepancies, and resolved guest complaints to achieve a consistent 90% guest satisfaction rating.

In museum work I designed and delivered educational tours for up to 200 visitors, assisted with exhibit installation and collections care, and supported administrative tasks under tight deadlines, contributing to smoother front-of-house operations.

Most recently, as Marketing and Communication Officer for Danai Cultural Village I developed promotional campaigns that increased visitor numbers by 70%, managed media engagement, coordinated events and delivered public presentations to diverse audiences. I am committed, adaptable, and eager to bring my cross-cultural communication and operational skills to a world-class cruise or tourism organization.