Evans Kirongon

Annotated, labeled, and categorized large datasets with high accuracy to support the training of machine learning models. Ensured data quality and consistency by reviewing and correcting annotation errors, enhancing model performance. Collaborated with AI training teams to maintain and improve dataset integrity.

Identified, tracked, managed, and investigated delinquent customer accounts. Worked closely with customers to negotiate payment arrangements and cultivated working relationships to guide them through the repayment process.

Conducted targeted outreach to increase tree planting opportunities and built relationships with partners to develop a robust database of landowners. Managed planting plans using GIS software and supervised planting activities.

Provided positive customer experiences and enhanced brand reputation through attentive service. Handled complaints professionally and mentored junior team members on customer service best practices.

Arranged shipping logistics for timely transportation and collaborated with clients and customs professionals to ensure smooth item clearance. Managed documentation for import and export shipments.

Bachelor of Science in Environmental Science, focusing on the study of environmental systems, conservation, and sustainable practices.

Completed the Kenya Certificate of Secondary Education (KCSE), which included a comprehensive curriculum aimed at preparing students for higher education.