MSMUTENDWA SYOKAU
@mutendwasyokau
Detail-oriented Data Annotator, AI Researcher, and Customer Service Specialist
KenyaWhat I'm looking for
As a seasoned Data Annotator, AI Researcher, and Customer Service Specialist, I bring over three years of experience in labeling, tagging, and categorizing datasets for AI and machine learning. With a strong background in identifying patterns, ensuring data consistency, and maintaining high annotation precision, I am proficient in tools like Labelbox and Polygon.
My expertise extends to research platforms such as Google, Bing, Zoominfo, and social sites, where I gather valuable insights for AI-driven projects. With a strong focus on service excellence, I have honed my skills in customer service, content moderation, and project optimization.
Throughout my career, I have demonstrated adaptability, research skills, and insight generation, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Data Annotator
Sama and Glassdoor
Jan 2020 - Apr 2024 (4 years 3 months)
Collaborated with teams to annotate datasets and moderate content, ensuring compliance with guidelines. Conducted research on companies to deliver insights while maintaining data integrity. Provided exceptional customer service by responding to user inquiries and optimizing workflows for high performance.
Freelance Data Annotator
Remotasks, Clickworker and Appen
Jan 2019 - Jan 2022 (3 years)
Delivered high-quality data annotation for AI training datasets, adhering to client guidelines. Conducted research to refine AI algorithms and managed multiple projects while ensuring accuracy and efficiency.
Quality Control Inspector
Comet Healthcare Company
Jan 2017 - May 2019 (2 years 4 months)
Ensured product quality by inspecting items and conducting in-process quality checks. Collaborated with production teams to resolve inefficiencies and maintained detailed inspection records to guarantee compliance with safety standards.
Secretary
Makueni Outfitters Company
Jan 2016 - Jan 2017 (1 year)
Managed client and company reports, ensuring accurate record-keeping and efficient communication. Supported administrative functions and streamlined reporting processes to enhance productivity and client satisfaction.
Education
Degrees, certifications, and relevant coursework
Unity Campus of Professional Studies
Diploma, Fashion and Design
2014 - 2016
Completed a Diploma in Fashion and Design, focusing on the principles of design, textile selection, and garment construction techniques.
Metropolitan High School
Kenya Certificate of Secondary Education, Secondary Education
2010 - 2013
Achieved the Kenya Certificate of Secondary Education, covering a broad curriculum that included sciences, humanities, and mathematics.
Availability
Location
KenyaAuthorized to work in
Social media
Job categories
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