At Kat and Jeff Transport & Logistics, I was a key contact for internal and external stakeholders, managing high volumes of email and phone inquiries and tracking requests through to resolution.
I coordinated executive meetings, travel, and schedules while preparing client and internal correspondence. I also identified gaps in scheduling and document workflows and introduced improvements that reduced delays.
At Excel Training and Recruitment, I supported clients and job seekers through the recruitment process, resolved concerns, and maintained confidential candidate records and recruitment databases.
As a Receptionist / Administrative Assistant at Heavenly joy Traiders, I assisted visitors and callers, handled front-desk requests, and maintained administrative records. I have a Bachelor of Education in Adult Education and Extension Studies.
