Esther Nzomo
@esthernzomo
Open-minded ICT professional with strong technical and interpersonal skills.
What I'm looking for
I am an open-minded professional with a proven track record in ICT user support, software installation, data entry, networking, web programming, and database development. My strong technical skills are complemented by excellent interpersonal abilities, allowing me to effectively communicate and collaborate with diverse teams.
Throughout my career, I have successfully designed and installed networks for various institutions, including Meru Level 5 Hospital, and performed system upgrades on health facilities. I am eager to work in a challenging environment that fosters career and professional growth, providing opportunities for continual skills improvement in the ICT sector.
Experience
Work history, roles, and key accomplishments
Quality Analyst
Samasource Company Limited
Sep 2018 - Present (6 years 10 months)
As a Quality Analyst, I identify, install, and maintain network upgrades, troubleshoot software and hardware issues, and ensure the accuracy of events and products on the website. I also manage patient monitoring systems and oversee quality analysis.
Volunteer ICT Support
Meru Level 5 Hospital
May 2018 - Jun 2018 (1 month)
Provided ICT support by assisting with software installations, troubleshooting network issues, and maintaining computer systems to ensure efficient hospital operations.
ICT Intern
Meru Level 5 Hospital
Jan 2018 - May 2018 (4 months)
Gained hands-on experience in the ICT department, focusing on software installation, data entry, and user support while assisting in various IT projects.
Student Commissioner
MKU Electoral Commission
Feb 2017 - May 2017 (3 months)
Served as a Student Commissioner, overseeing electoral processes and ensuring fair practices during student elections.
ICT Attachment
Tony Coren Gategi Project
Sep 2016 - Jan 2017 (4 months)
Assisted in the ICT department by providing technical support, maintaining computer systems, and helping with network installations.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Science, Information Technology
2016 - 2018
Grade: Second Class Honors, Lower Division
Graduated with a Bachelor of Science in Information Technology (BIT) with Second Class Honors, Lower Division. The program covered various aspects of IT including software development, networking, and database management.
Mount Kenya University
Diploma in Information Technology, Information Technology
2014 - 2016
Grade: CREDIT
Completed a Diploma in Information Technology (DIT) with a CREDIT grade. The coursework included practical skills in IT support and systems management.
Cory Tech Training College
Secretarial Course, Secretarial Studies
2013 - 2013
Completed a Secretarial Course, Stage 1, focusing on administrative skills and office management.
Consolata Girls Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2008 - 2012
Grade: C-
Achieved the Kenya Certificate of Secondary Education (KCSE) with a Grade C-. The education provided a strong foundation in various subjects including sciences and humanities.
Kaseve Primary School
Kenya Certificate of Primary Education, Primary Education
2001 - 2007
Grade: 265/500
Completed the Kenya Certificate of Primary Education (KCPE) with a score of 265 out of 500, demonstrating foundational knowledge in primary education subjects.
Availability
Location
Authorized to work in
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