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Esther Emmanuel

@estheremmanuel1

Data Analyst and operations professional turning raw data into Power BI insights that improve efficiency and customer experience.

Nigeria
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What I'm looking for

I’m looking for a data-focused role where I can turn datasets into clear Power BI dashboards and operational insights—improving workflows, supporting evidence-based decisions, and enhancing customer experience through reliable reporting.

I’m a Data Analyst and Operations Professional with over six years of experience supporting business operations, customer service, and data-driven decision-making. I’m passionate about transforming data into actionable insights that improve operational efficiency and the customer experience.

At DSHub Nigeria, I cleaned, transformed, and analyzed real-world public health and macroeconomic datasets using Python and Excel. I performed exploratory data analysis to identify trends in food prices and regional economic indicators, and I designed interactive Power BI dashboards for technical and non-technical stakeholders. I also contributed to machine learning model development for analyzing historical malaria data.

As a Volunteer Research Analyst with Statistics Without Borders, I verify, clean, and validate datasets to maintain data accuracy and consistency. I support international research and help develop documentation and reports that enable evidence-based decision-making.

In my operations role at Butterfly Hotel, I reconciled daily financial transactions, room occupancy records, and guest reservations to ensure accurate reporting and efficiency. I supervised front office operations, analyzed guest feedback trends, and collaborated across departments to improve workflow and service quality.

Experience

Work history, roles, and key accomplishments

SB
Current

Volunteer Research Analyst

Statistics Without Borders

Jan 2026 - Present (6 months)

Conduct research and support international data analysis projects by verifying, cleaning, and validating datasets. Assist in developing research documentation and reports to support evidence-based decision-making.

BH
Current

Front Desk Supervisor & Guest Service

Butterfly Hotel

Jan 2020 - Present (6 years 6 months)

Reconciled daily financial transactions, room occupancy records, and guest reservations to ensure accurate reporting and operational efficiency. Supervised front office operations, analyzed guest feedback trends, and coordinated cross-department workflows to improve service quality and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria logoNN

National Open University of Nigeria

Bachelor of Arts, Philosophy

Pursuing a Bachelor of Arts (B.A.) in Philosophy at the National Open University of Nigeria, with expected graduation in 2027.

Tech stack

Software and tools used professionally

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