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Esther Ekong

@estherekong

Data Entry Specialist at Knight Frank who maintained and verified company and client records, now seeking remote data entry or customer support work.

Nigeria

Message

What I'm looking for

I'm seeking a remote, entry-level Data Entry or Customer Support Specialist role with an international employer.

At Knight Frank, I entered, maintained, updated, and verified company and client data, checking source documents and account information for accuracy and completeness.

I organized digital files and records for retrieval, supported ongoing account updates, and tracked pending work for follow-up while protecting confidential information.

At Tranter International, I managed data and records, conducted online research, and responded to customer enquiries by phone and email. I also documented service cases, updated client records, and supported complaint resolution and follow-up.

My accounting background and practical training in Zendesk, Microsoft Excel, and Google Sheets support my work with customer records, ticket management, data verification, and basic reporting.

Experience

Work history, roles, and key accomplishments

Computer Operator

Knight Frank

Jan 2004 - Dec 2013 (9 years 11 months)

Entered, maintained, updated, and verified large volumes of company and client data with high accuracy. Reviewed source documents for errors and maintained confidentiality of sensitive information.

Data Entry Data Verification Record keeping Excel Confidentiality File Management

Computer Operator / Front Desk Officer

Tranter International

Jan 1999 - Dec 2002 (3 years 11 months)

Managed large volumes of data while maintaining accuracy and organized records. Handled customer enquiries, performed administrative duties, and supported front-desk operations.

Data Management Customer Service Administrative Support Online Research Record keeping Communication Skills

Account Officer

Uyi Farm

Collected and evaluated customer and feedback data to support service improvement. Identified opportunities for improvement and communicated findings and recommendations.

Data Analysis Customer Feedback Critical Thinking Reporting