Open to opportunities

Erin Lugay

@erinlugay

Certified Clinical Medical Assistant blending high-acuity patient care with meticulous documentation and efficient EHR-driven support.

Philippines

Message

What I'm looking for

I’m looking for a role where I can support patients in a fast-paced clinical environment, handle scheduling and referrals end-to-end, and use my documentation and EHR strengths to improve continuity of care and accuracy.

I’m a Certified Clinical Medical Assistant with over a year of experience and a strong foundation in Respiratory Therapy. I’ve supported high-acuity hospital settings, including ICU, ER, and NICU, bringing hands-on clinical readiness along with a reputation for organization and accuracy.

I’m especially strong in charting and documentation, maintaining patient confidentiality, and using medical terminology with precision. In recent roles, I managed referrals and coordinated patient scheduling, confirmed appointments through calls and patient portals, and helped reduce no-show rates by sending timely reminders.

Experience

Work history, roles, and key accomplishments

Medical Referral Coordinator

Janie Health

Nov 2024 - Apr 2025 (5 months)

Reached out to physician-referred patients, provided information on available services, and coordinated appointments to support timely follow-up and continuity of care. Maintained referral records and sent reminders via phone, email, or patient portal to improve patient engagement.

Medical Referral Coordination Patient Scheduling Providing Reminders Patient Portal Patient Continuity

Front Desk Scheduling Associate

ClinicVA

Oct 2023 - Nov 2024 (1 year 1 month)

Managed inbound and outbound scheduling by confirming, rescheduling, and organizing patient appointments using the practice’s electronic systems. Completed medical insurance and eligibility verification, processed e-faxes, and supported prior authorizations and medical scribing.

Medical Scribing Patient Scheduling Insurance Verification Prior Authorizations Patient Portal Management Medical Insurance Verification Calendar Management

Clinical Data Labeler

Emapta

Nov 2023 - Apr 2024 (5 months)

Annotated and verified cough events in audio recordings and reviewed lung sounds using audio playback and visual waveforms. Labeled events to support training of proprietary machine-learning algorithms for a respiratory-focused healthcare client.

Respiratory Sound Review Visual Waveform Labeling Healthcare Documentation

Respiratory Therapy Staff

Angeles University Foundation Medical Center

May 2021 - Oct 2023 (2 years 5 months)

Provided direct patient care in critical care settings, including ICU, ER, and NICU, administering respiratory treatments and managing mechanical ventilators. Obtained arterial blood gases (ABGs), performed diagnostic respiratory tests, and maintained accurate, up-to-date medical records while upholding patient confidentiality.

Respiratory Therapy Mechanical Ventilation Support ABG Collection Diagnostic Respiratory Testing