Erin Henderson

Responsible for overseeing processes associated with granting licenses, setting ambulance response times, and auditing financial statements for ground ambulance services. Manages daily operations, interprets complex laws, and ensures compliance with ADHS policies, while also supervising staff and communicating with the EMS Bureau Chief.

Reviewed and analyzed ambulance service applications and contracts for compliance, providing consultation and technical assistance to applicants. Served as the Bureau liaison with the Assistant Attorney General’s Office, drafting legal notices and responding to information requests. Instrumental in implementing technology solutions for provider applications, optimizing operational efficiency and c

Evaluated complex credit information to minimize risk and potential loss, enhancing portfolio quality, and provided ongoing training and support to junior staff. Assessed residential loan applications for Private Wealth clients, ensuring compliance with standards, and reviewed tax returns and financial statements. Collaborated on credit policy reviews and partnered with cross-functional teams to s

Reviewed credit applications, financial documents, and collateral to approve requests within authority, and mentored junior underwriters. Developed new training modules for underwriters, improving team efficiency and knowledge retention. Streamlined loan processing by implementing new workflows and partnered with cross-functional teams to refine credit policies.

Processed and closed complex loans, ensuring compliance and accuracy, and reviewed borrower documentation to reduce underwriting turn times. Mentored junior processors and led initiatives to optimize loan documentation processes, achieving increased efficiency. Collaborated with internal and external partners to resolve escalated issues and ensured compliance with federal and state regulatory stan

Coordinated property recovery filings in Arizona and Nevada courts, ensuring timely legal actions, and coached peers and trained new team members. Managed the Nevada office and processed accounts payable for clients, ensuring accurate financial transactions. Conducted detailed contract reviews and case analyses, providing critical insights that influenced case outcomes.

Built long-term relationships with consumer and business customers by opening accounts and taking loan applications, while also cross-selling and referring to Wells Fargo partners. Coached tellers regularly to enhance their referral skills and product knowledge, and facilitated team trainings on financial products. Achieved top sales performer status for multiple consecutive quarters through proac