Open to opportunities

Erin Curtis

@erincurtis

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Motivated marketing graduate eager to tackle real-world challenges.

United Kingdom

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What I'm looking for

I am looking for a dynamic marketing role that fosters creativity and growth.

I am a recent Marketing graduate with a 2.1 honours degree in Marketing and Business Law from the University of Strathclyde. My academic journey has equipped me with a solid foundation in marketing principles, market research, digital marketing, and consumer behaviour. I am eager to apply my knowledge to real-world marketing challenges and contribute to brand growth.

During my time as a Customer Service Advisor at Nandos, I provided exceptional service in a fast-paced environment and contributed to promotional campaigns that resulted in a 15% increase in featured menu item sales. I leveraged customer feedback to support marketing initiatives and collaborated with my team to enhance service efficiency. My experience in developing marketing strategies, including digital initiatives and loyalty programs, has prepared me to make a meaningful impact in the marketing field.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Advisor

Current

Nandos

Jan 2021 - Present (4 years 6 months)

Provided exceptional customer service in a fast-paced environment, boosting satisfaction and retention. Contributed to promotional campaigns, resulting in a 15% increase in featured menu item sales.

Customer Service Campaigns Sales Team Collaboration Customer Feedback

Marketing Strategy Development

Princes Square

Jan 2020 - Dec 2020 (11 months)

Conducted a market analysis to inform a marketing plan aimed at a 15% sales increase and a 10% boost in customer loyalty. Developed digital initiatives, including social media and email campaigns, and created loyalty programs to drive repeat visits.

Market Analysis Marketing Planning Digital Marketing Marketing Campaigns Email Campaigns

Education

Degrees, certifications, and relevant coursework

University of Strathclyde

Joint Honours Degree in Marketing and Business Law, Marketing and Business Law

Grade: 2.1 honours

A motivated recent Marketing graduate with a 2.1 honours degree in Marketing and Business Law. Knowledgeable in market research, digital marketing, and consumer behaviour. Eager to apply academic learning to real-world marketing challenges and contribute to brand growth.