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@erikagrossi
Data Scientist with 7+ years of experience in data-driven solutions.
I am a seasoned Data Scientist with over 7 years of experience in executing data-driven solutions that enhance efficiency, accuracy, and utility in internal data processing. My expertise lies in creating data regression models, utilizing predictive data modeling, and analyzing data mining algorithms to deliver actionable insights that address complex business challenges.
Currently, I serve as a Senior Data Scientist at Westpac Group, where I support corporate and customer relations by delivering high-impact insights and deploying models in production. My notable projects include developing a predictive model for systemic issues and identifying customer pain points through advanced NLP techniques. I am passionate about leveraging data to drive strategic decisions and improve customer experiences.
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Work history, roles, and key accomplishments
Westpac Group
Jul 2022 - Present (3 years 4 months)
Currently supporting Westpac’s Corporate & Customer Relations by delivering high-impact insights and deploying predictive models to address critical customer issues. Key projects include developing a predictive model for systemic issues and identifying customer pain points using NLP techniques.
Westpac Group
Jan 2019 - Jul 2022 (3 years 6 months)
Applied data mining and predictive analytics to support marketing and product teams. Developed models to predict customer behavior and optimize portfolio performance, including a model for BT Superannuation product targeting.
NBN Co
Sep 2018 - Feb 2019 (5 months)
Delivered analytics projects by scoping business problems, preparing data, and analyzing results. Developed visualizations and dashboards to present findings and recommendations to stakeholders.
OPTUS
Nov 2017 - Aug 2018 (9 months)
Translated complex business questions into analytical tasks, performing statistical analysis to understand customer behavior and market dynamics. Developed recommendations for senior stakeholders to drive decision-making.
Commonwealth Bank of Australia
Feb 2016 - Sep 2017 (1 year 7 months)
Delivered and maintained statistical models for marketing stakeholders, focusing on customer needs and model effectiveness. Engaged with technical teams for report automation and model monitoring.
SOSE - Solutions for Economic System S.p.A.
Sep 2011 - Jun 2015 (3 years 9 months)
Focused on fiscal federalism projects, analyzing data to determine funding distribution mechanisms. Built regression models to estimate expenditure needs for local authorities.
Degrees, certifications, and relevant coursework
Master's Degree, Statistical Science
2011 -
Grade: 110/110 cum laude
Master's Degree in Statistical science for business strategies. Focused on the impact of IT spending on banking system efficiency.
Bachelor's Degree, Statistics and Computer Science
2008 -
Grade: 102/110
Bachelor's degree in Statistic and computer science for business management. Emphasized statistical methods and computer applications in business.
Software and tools used professionally
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