Open to opportunities

Erika Grossi

@erikagrossi

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Data Scientist with 7+ years of experience in data-driven solutions.

Australia

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What I'm looking for

I am looking for a role that challenges me and allows for growth, ideally in a collaborative environment focused on innovative data solutions.

I am a seasoned Data Scientist with over 7 years of experience in executing data-driven solutions that enhance efficiency, accuracy, and utility in internal data processing. My expertise lies in creating data regression models, utilizing predictive data modeling, and analyzing data mining algorithms to deliver actionable insights that address complex business challenges.

Currently, I serve as a Senior Data Scientist at Westpac Group, where I support corporate and customer relations by delivering high-impact insights and deploying models in production. My notable projects include developing a predictive model for systemic issues and identifying customer pain points through advanced NLP techniques. I am passionate about leveraging data to drive strategic decisions and improve customer experiences.

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Experience

Work history, roles, and key accomplishments

Current

Senior Data Scientist

Current

Westpac Group

Jul 2022 - Present (3 years 4 months)

Currently supporting Westpac’s Corporate & Customer Relations by delivering high-impact insights and deploying predictive models to address critical customer issues. Key projects include developing a predictive model for systemic issues and identifying customer pain points using NLP techniques.

Python R SQL NLP Azure Tableau Clustering

Data Scientist

Westpac Group

Jan 2019 - Jul 2022 (3 years 6 months)

Applied data mining and predictive analytics to support marketing and product teams. Developed models to predict customer behavior and optimize portfolio performance, including a model for BT Superannuation product targeting.

Data Mining Predictive Analytics SQL Python

Data Scientist

NBN Co

Sep 2018 - Feb 2019 (5 months)

Delivered analytics projects by scoping business problems, preparing data, and analyzing results. Developed visualizations and dashboards to present findings and recommendations to stakeholders.

SQL Data Visualization Reporting

Senior Analyst

OPTUS

Nov 2017 - Aug 2018 (9 months)

Translated complex business questions into analytical tasks, performing statistical analysis to understand customer behavior and market dynamics. Developed recommendations for senior stakeholders to drive decision-making.

Statistical Analysis Reporting

Monitoring and Modelling Analyst

Commonwealth Bank of Australia

Feb 2016 - Sep 2017 (1 year 7 months)

Delivered and maintained statistical models for marketing stakeholders, focusing on customer needs and model effectiveness. Engaged with technical teams for report automation and model monitoring.

Statistical Modeling Model Monitoring Reporting Automation

Data Scientist

Greenstone Financial Services

Aug 2015 - Jan 2016 (5 months)

Conducted analysis and set up reports to provide customer insights for the Marketing department. Focused on online strategies and built predictive models for customer behavior.

SQL R Reporting

Statistical Analyst

SOSE - Solutions for Economic System S.p.A.

Sep 2011 - Jun 2015 (3 years 9 months)

Focused on fiscal federalism projects, analyzing data to determine funding distribution mechanisms. Built regression models to estimate expenditure needs for local authorities.

SAS Regression Modeling