Looking for a job

Eri Hasmita User

@erihasmitauser

Production planning professional at PT ENNOVI Integrated Engineering Service Batam, coordinating production schedules, inventory, and customer orders.

Indonesia

Message

What I'm looking for

I’m looking to contribute my planning experience and customer-focused approach in an organization that values operational excellence, innovation, and continuous growth. I’m eager to support business success in an international working environment while continuing to develop professionally.

At PT ENNOVI Integrated Engineering Service Batam, I managed production planning, from developing schedules and monitoring inventory to coordinating material availability and product delivery. I analyzed production performance and prepared reports to support management decisions and operational improvement.

I also handled customer inquiries and orders, resolved complaints, and coordinated with internal departments to meet customer requirements accurately and on schedule.

Earlier, at PT Amtek Engineering Batam, I developed production plans, monitored progress and inventory, and used production data to improve forecasting and planning decisions. Across my production control and planning roles, I worked on scheduling, material coordination, and production documentation.

Experience

Work history, roles, and key accomplishments

Customer Service Executive and Production Planning

PT ENNOVI Integrated Engineering Service Batam

Jul 2011 - Jul 2024 (13 years)

Managed end-to-end production planning activities, including developing production schedules, monitoring inventory levels, and coordinating material availability. Delivered professional customer support by handling inquiries, processing orders, and resolving complaints.

Production Planning Scheduling Inventory Management Customer Service SAP ERP Microsoft Office Data Analysis Reporting Cross Functional Communication Problem Solving

Production Planning Executive

PT Amtek Engineering Batam

Aug 2000 - Feb 2011 (10 years 6 months)

Developed and implemented production plans, monitored production progress, and managed inventory balance. Supported cost control efforts and contributed to continuous improvement initiatives.

Production Planning Inventory Management Data Analysis Forecasting Continuous Improvement Cost Control

Production Control

PT Circuit Microelectronics Batam

Nov 1999 - Aug 2000 (9 months)

Handled production planning, inventory control, material procurement, and process optimization. Coordinated communication between departments and maintained production documentation.

Production Planning Inventory Control Material Procurement Process Optimization Quality Coordination Documentation

Production Control Assistant Supervisor

PT Amtek Sanwa Engineering Batam

Jan 1998 - Jan 1999 (1 year)

Supported material management, production scheduling, and performance monitoring. Contributed to problem-solving and team development activities to improve operational efficiency.

Material Management Production Scheduling Performance Monitoring Problem Solving team development

Production Control

PT Toyoshima Cooperation Batam

Nov 1996 - Jan 1998 (1 year 2 months)

Managed production schedules and monitored material availability. Coordinated with purchasing and warehouse teams and tracked production progress.

Production Scheduling Material Availability Coordination Production tracking Continuous Improvement

Admin Assistant

PT Acropolis Electroindo Batam

Dec 1994 - Apr 1995 (4 months)

Responsible for calendar management, correspondence handling, and office administration. Supported project tasks including scheduling meetings, preparing documents, and organizing records.

Calendar Management Correspondence Office Administration Documentation Preparation Record keeping Project Support