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Eric O

@erico

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Senior Technical Program Manager driving strategic technology initiatives.

United States

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What I'm looking for

I am seeking a role that values strategic technology initiatives and fosters cross-functional collaboration.

I am a highly accomplished Senior Technical Program Manager with over 10 years of proven success in leading large-scale technology transformations and driving cross-functional collaboration. My expertise lies in optimizing business operations, mitigating risks, and delivering complex IT solutions within fast-paced environments. I have consistently delivered projects on time and within budget, resulting in significant improvements in efficiency and scalability.

In my current role as a Business Solutions Manager at WPP, I successfully manage multiple large-scale technical programs, ensuring alignment with strategic objectives and delivering projects that have increased operational efficiency by 15%. I have led process transformation initiatives that reduced project delivery timelines by 20% and established robust communication frameworks that enhance stakeholder engagement. My commitment to mentorship has fostered a culture of continuous learning, resulting in a 25% improvement in team performance metrics.

Experience

Work history, roles, and key accomplishments

Current

Business Solutions Manager

Current

WPP

May 2021 - Present (4 years)

Managed multiple large-scale technical programs, aligning with strategic objectives and delivering projects on time, resulting in a 15% increase in operational efficiency. Led process transformation initiatives, reducing project delivery timelines by 20% through streamlined workflows.

Program Management Stakeholder Management Process Optimization Agile Communication Risk Management Team Leadership Technical Delivery Change Management

Senior Technical Project Manager

GroupM

Nov 2020 - Jun 2021 (7 months)

Spearheaded the Digital Acceleration Program, partnering with Google/GTECH to optimize data-driven decision-making, leading to a 12% increase in business insights. Drove risk mitigation strategies to ensure program success.

Project Management Risk Mitigation Data Analysis Communication Business Growth Technical Solutions Team Collaboration Agile Digital Transformation

Senior Project Manager

Kering

Jun 2018 - Nov 2020 (2 years 5 months)

Managed a global Office 365 migration, ensuring smooth implementation and minimizing operational disruptions, resulting in zero critical business interruptions. Implemented change management strategies, achieving a 95% user adoption rate.

Project Management Office 365 Change Management User Engagement Communication Risk Management Process Optimization Team Collaboration

Senior Project Manager

Global Brands Group

Jan 2016 - May 2018 (2 years 4 months)

Reduced store opening delays by 68% through streamlined processes and improved cross-department coordination. Optimized IT onboarding processes, increasing operational efficiency and unlocking additional revenue.

Project Management Process Improvement Onboarding Revenue Team Leadership Communication Risk Management Change Management

Service Delivery Manager

Alliant Technologies

Mar 2012 - Jan 2016 (3 years 10 months)

Led a 350+ store technology refresh, optimizing infrastructure and cutting operational costs by 18%. Established a corporate-wide Change Management System, ensuring regulatory compliance and safeguarding revenue.