Ergys Golemi
@ergysgolemi
I drive high-volume retail operations, sales growth, and inventory improvements across multi-location teams.
KosovoWhat I'm looking for
I've led high-volume retail operations at LC Waikiki across Kosovo and North Macedonia, managing €4.5–5M in annual turnover and teams of up to 60 employees.
I use KPI and performance data to identify operational gaps, improve workflows, and turn business goals into practical actions. My work delivered 13–15% year-over-year sales growth and reduced inventory shrinkage from 1% to 0.25% over two years.
Across retail area management and hotel operations, I've managed staffing, inventory, budgeting, service quality, cost control, and performance across locations. I'm comfortable taking ownership, coordinating teams remotely, and creating structure in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Retail Store Manager / Senior Store Manager
LC Waikiki
Jan 2016 - Jan 2026 (10 years)
Managed day-to-day store operations, staffing, sales performance, and inventory control in high-volume retail environments. Led teams of up to 60 employees, improved inventory accuracy, and delivered consistent sales growth.
Hotel Manager
Hotel Operations
Jan 2010 - Jan 2015 (5 years)
Managed end-to-end hotel operations, including staff coordination, budgeting, service quality, and cost control.
Retail Area Manager
ES-KO International Inc.
Jan 2000 - Jan 2010 (10 years)
Managed operations across multiple retail locations, including staffing, inventory, and performance standards. Analyzed store performance and coordinated corrective actions with local teams.
Education
Degrees, certifications, and relevant coursework
American University of Skopje
Bachelor's Degree, Management / Business Administration
2015 - 2018
Pursued a Bachelor's degree in Management and Business Administration, focusing on core business and management principles.
Tech stack
Software and tools used professionally
Availability
Location
KosovoAuthorized to work in
Job categories
Skills
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