Ensura Flowers
@ensuraflowers
Dedicated healthcare professional with expertise in nutrition and wellness.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with a strong background in nutrition and wellness, currently seeking to leverage my skills in a responsible career opportunity. My experience as an Assistant Director of Nutrition and Wellness has equipped me with the ability to develop and implement departmental plans effectively, ensuring compliance with regulations while managing daily operations.
Throughout my career, I have honed my leadership and communication skills, particularly in roles such as Retail Merchandiser and Medical Assistant. I have a proven track record of enhancing customer experiences and addressing client needs, which I believe is essential in any healthcare setting. I am committed to continuous learning and am currently preparing for my national certification as a Medical Assistant.
Experience
Work history, roles, and key accomplishments
Assistant Director of Nutrition and Wellness Progr
Sodexo
Apr 2024 - Present (1 year 3 months)
Assisted in the development and implementation of departmental plans and goals. Coordinated daily operations, ensured compliance with regulations, managed staffing, monitored objectives, and provided comprehensive reports.
Customer Account Specialist
Aetna
Dec 2022 - Present (2 years 7 months)
Processed complaints and issues related to products or services, enhancing customer experience. Assisted customers with purchases, upgrades/returns, and provided necessary technical assistance.
Retail Merchandiser
SAS Retail Merchandising
Aug 2022 - Present (2 years 11 months)
Reset retail store shelves, stocked products, and arranged displays for customers. Tracked inventory levels, reported issues or shortages to management, and maintained in-store decorum.
Life Insurance Agent
Lincoln Heritage Life Insurance
Dec 2021 - Present (3 years 7 months)
Consulted with clients to assess insurance needs, budget, and financial planning goals. Provided rate quotes, coverage recommendations, and assisted with long-term planning, application completion, and underwriting approval.
Medical Assistant (MA)
MedDoc Training
Feb 2021 - Present (4 years 5 months)
Mastered the role of a Medical Assistant, including medical terminology, phlebotomy, patient care, administration, EHRs, and HIPAA compliance. Gained hands-on and electronic experience in each section and received certification of completion.
Customer Service Representative
Humana
Mar 2018 - Present (7 years 4 months)
Worked with clients regarding complaints, orders, or information about products/services. Provided individualized solutions and prioritized customer needs throughout the process.
Education
Degrees, certifications, and relevant coursework
Enloe High School
High School Diploma, General Studies
Completed high school education and earned a High School Diploma.
MedDoc Training
Certification of Completion, Medical Assisting
Completed training to become a Medical Assistant, mastering medical terminology, phlebotomy, patient care, administration, EHRs, and HIPAA compliance. Gained hands-on and electronic experience in each section.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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