Enakshi Pal

I’m a Product Manager with 4+ years of experience building B2B SaaS products from discovery to launch, backed by a software engineering background. I focus on turning “blank-slate” challenges into fast value using AI-assisted development, rapid prototyping, APIs, and clear cross-functional delivery.

At Amoeboids Technologies, I launched Video Call-to-Feedback for Olvy, converting call recordings into structured AI-generated feedback using AssemblyAI transcription and LLM-based extraction workflows, and I created a Template Gallery so prospects could explore onboarding, offboarding, NPS, and feature feedback with real sample data. Previously at Persistent Systems, I authored engineering-ready PRDs/epics/user stories, improved case TAT by 2x, reduced defect leakage by 5% and defect aging by 10%, and earned a 4.5/5 satisfaction score through user interviews—while mentoring 5 team members. Earlier, as a Software Engineer at Persistent Systems, I shipped improvements to patient-facing workflows and enabled Salesforce Service Cloud automation, cutting case resolution time by 25%.