Emmanuel Marumbu

I am a customer-focused Computer Science graduate who combines technical knowledge with hands-on client success and sales support experience. I have delivered tailored digital solutions as a freelancer while managing client communications, project timelines, and sales negotiations.

My internships at Coca-Cola Beverages Kenya and Stima Sacco strengthened my CRM and master data skills; I supported account management, maintained accurate customer records, and used Microsoft Dynamics CRM to improve operations.

I consistently meet deadlines and build long-term client relationships through structured communication practices and problem-solving. I have contributed to reducing data errors, improving onboarding efficiency, and increasing customer satisfaction across roles.

I bring strong communication, adaptability, and teamwork to cross-functional initiatives and seek opportunities where I can apply CRM, data management, and technical tools to drive customer success and operational efficiency.