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Emmanuel Hernández

@emmanuelhernndez

AI product evaluator using Claude and other AI models, with standards and compliance experience and clear, criteria-based written feedback.

Mexico
Message

At Certificadora Mexicana Internacional (CMI), I inspect products against Official Mexican Standards and review audit files for accuracy and completeness before they go to accrediting authorities. I also serve as an ema technical expert for inspection activities.

I wrote CMI's certification manuals for NMX-R-025-SCFI-2015 and NOM-251-SE-2025, then validated them with staff. I also built the quality management system documentation and handle audits and nonconformities.

At Secretaría de Economía, I led the development and updating of two Mexican technical standards that remain officially published and in force. I also took part in FAO/WHO Codex Alimentarius technical committees and working groups.

I'm a native Mexican Spanish speaker with strong English and hands-on experience using AI models, including Claude, to research and analyze technical and regulatory information. I evaluate work against defined criteria, ask precise questions to verify evidence, and write up findings clearly.

Experience

Work history, roles, and key accomplishments

OC

Sales Representative

Outsourcing Company

Jan 2017 - Jan 2021 (4 years)

Handled customer service and sales by phone, maintaining high customer satisfaction and resolving questions in real time.

CC

Institutional Liaison (Jefe de Vinculación Institucional)

CONAGUA (National Water Commission)

Jan 2010 - Jan 2013 (3 years)

Served as primary point of contact between the agency and industry partners, and translated technical results into accessible metrics.

SS

Inbound/Outbound Sales Representative

Sky (Cable TV Service)

Jan 2004 - Jan 2006 (2 years)

Ranked among top sellers in inbound and outbound phone sales, nominated for company-wide award.

Education

Degrees, certifications, and relevant coursework

IN

Instituto Politécnico Nacional

Bachelor's Degree, International Business

Grade: 8.2 / 10

Bachelor's Degree in International Business with a GPA of 8.2 out of 10.

Tech stack

Software and tools used professionally

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