Open to opportunities

Emmanuel Aginam

@emmanuelaginam

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Energetic content creator and email copywriter with proven results.

Nigeria

Message

What I'm looking for

I am looking for a dynamic role that fosters creativity and growth.

I am an energetic and motivated content creator and email copywriter with over 6 years of experience in digital marketing and client relations. My journey has been marked by a commitment to excellence and a passion for helping clients achieve their goals. At British American Tobacco, I successfully increased visa approval rates by 70% in just 10 months while maintaining a 90% client satisfaction rate. My ability to coordinate effectively and alleviate client concerns has been a cornerstone of my professional ethos.

Throughout my career, I have developed a strong foundation in project management and digital marketing, complemented by my excellent interpersonal and communication skills. I thrive in team environments and have a proven track record of leading teams to success. My experience as an Immigration Consultant allowed me to guide clients through complex immigration processes, achieving an 80% success rate in applications. I am dedicated to continuous personal development and always seek opportunities to enhance my skills and contribute positively to my workplace.

Experience

Work history, roles, and key accomplishments

Current

Control Room Supervisor

Current

Garda World

Dec 2022 - Present (2 years 6 months)

Supervised daily control room operations, directed safety responses, and maintained a secure environment. Improved incident reporting and team performance, achieving a 90% client satisfaction rate.

Control Room Operations Incident Reports Team Leadership Communication Skills Scheduling

Control Room Supervisor

British American Tobacco (BAT)

Jan 2022 - Jan 2023 (1 year)

Developed control room policies and procedures, ensuring a safe work environment. Managed staff readiness for incidents and maintained operational efficiency.

Policy Development Team Management Communication Skills Scheduling Security Management

Immigration Consultant

New World Immigration

Apr 2018 - Jan 2019 (9 months)

Provided clients with immigration information, achieving an 80% success rate in applications. Advised on visa processes, significantly reducing refund rates.

Immigration Consulting Visa Processing Customer Service Communication Skills Problem Solving Data Analysis

Customer Service Representative

Customer Contact Solution Nigeria Limited (CCSN)

Mar 2017 - Apr 2018 (1 year 1 month)

Monitored alarm systems and resolved customer issues, maintaining positive relationships and ensuring customer satisfaction through effective communication.

Customer Service Communication Skills Relationship Building Technical Knowledge Problem Solving

Government Teacher

National Youth Service Corps (NYSC)

May 2015 - Apr 2016 (11 months)

Taught and assessed student performance, maintained records, and represented the corps in community engagements, contributing to student development.

Teaching Assessments Community Engagement Communication Skills Team Collaboration Educational Development

School Teacher

Sherry Brown Private School

May 2014 - Jan 2015 (8 months)

Taught various subjects and implemented participatory assessment techniques to enhance student learning and engagement.

Teaching Curriculum Development Communication Skills Classroom Management

Education

Degrees, certifications, and relevant coursework

Sherry Brown Private School

Bachelor of Science, Education

2014 - 2015

Activities and societies: Maintained complete records of each student’s academic, spiritual, and social growth using formative and summative assessments.

Worked as a School Teacher, responsible for teaching various subjects and implementing participatory assessment techniques to stimulate learning.

Obafemi Awolowo University

Bachelor of Science, Political Science

2010 - 2014

Grade: Second Class Upper

Activities and societies: Taught subjects including Mathematics and Civic Education. Assisted in preparing students for JAMB with high success rates.

Studied Political Science, focusing on various aspects of governance, political theory, and public administration. Engaged in participatory assessment techniques to enhance learning outcomes.