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Emma Lee

@emmalee3

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Customer Success Intern at Medisolv Inc. maintaining customer records and CRM workflows in HubSpot.

United States

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At Medisolv Inc., I maintain customer information and track interactions in HubSpot to support customer success workflows and CRM accuracy.

I also support contract documentation in Juro and maintain operational records and business data in NetSuite. I use Claude AI for research and information analysis, and collaborate across teams on administrative tasks and process coordination.

At Lightspeed PR and Marketing, I monitored media coverage in Muck Rack and researched journalists and outlets to support client reporting and targeted outreach.

At Curate Your Soul PR, I researched podcast and media opportunities, created tailored outreach pitches, and tracked communications and booking logistics through confirmation.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Intern

Current

Medisolv Inc.

Jul 2026 - Present (3 months)

Maintained customer information and tracked interactions in HubSpot to support customer success workflows and CRM accuracy. Supported contract documentation in Juro and maintained operational records in NetSuite.

HubSpot Juro NetSuite Claude AI Customer Records Administrative Support Project Coordination

Public Relations Intern

Lightspeed PR and Marketing

Apr 2026 - Jun 2026 (2 months)

Monitored media coverage and industry developments in Muck Rack, supporting client reporting and campaign tracking. Researched journalists and outlets, built media lists, and drafted press releases and pitches.

Muck Rack Media Monitoring Media Research Target Media Lists Press Releases Copywriting Client Communication

Public Relations Intern

Curate Your Soul PR

Mar 2025 - Oct 2025 (7 months)

Researched podcasts and media opportunities based on client audiences and messaging. Created tailored outreach pitches and tracked communications and booking logistics from initial contact through confirmation.

Media Research Outreach Communication Skills Campaign Planning Project Coordination

Education

Degrees, certifications, and relevant coursework

Slippery Rock University

Bachelor of Science, Communication

Bachelor of Science in Communication with concentrations in Public Relations and Integrated Marketing Communication, and a certificate in Intercultural & Global Communication.