At Accenture, Intellera Consulting, I worked as a Service Designer, Consultant, Analyst on business consulting and stakeholder management for public-sector clients including Regione Lombardia and Consip. I helped cross-functional teams align on digital transformation goals and produced client-ready content.
I conducted UX/UI audits of digital platforms, assessing usability, navigation and end-to-end digital experiences to improve customer journeys and service delivery. I also led stakeholder communications and usability testing, designing wireframes and prototypes in Figma.
At Pakt Agency, I worked on cross-cultural projects for product and brand strategy for brands including Pernod Ricard, Benefit Cosmetics, Unilever and Pepsi. At Isola Design, I worked on creative business strategy, content and program curation, and international partnerships.
At ATÖLYE, I worked in design research, service design and design strategy, alongside business development, programming strategy and community design. My studies in cultural studies, communications, and arts and culture management inform how I connect cultural insight with customer-centric experiences.
