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Emelda Mufamadi

@emeldamufamadi

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Experienced caseworker specializing in project coordination and mental health support.

South Africa

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What I'm looking for

I am looking for a challenging position that allows me to utilize my expertise in case management and project coordination while contributing meaningfully to the field.

I am a highly skilled and detail-oriented professional with over 5 years of experience in case management, project coordination, and mental health support. My academic background includes a BA (Hons) in Psychology from the University of South Africa, which has equipped me with the knowledge and skills to effectively manage complex cases and deliver client-focused solutions. Throughout my career, I have successfully led field projects across sub-Saharan Africa, collaborating with key stakeholders such as UNHCR, IOM, and U.S. Embassies to improve case outcomes and ensure compliance with funder requirements.

In my most recent role as a Senior Caseworker at Church World Service, I oversaw project coordination and logistical planning for field missions, ensuring adherence to standard operating procedures and quality assurance for project deliverables. My experience also includes providing patient support for HIV patients, conducting interviews, and managing case files for refugees. I am passionate about training teams and fostering collaboration to drive the success of the organization while continuing to develop my skills in the field.

Experience

Work history, roles, and key accomplishments

Senior Caseworker

Church World Service

Dec 2022 - May 2024 (1 year 5 months)

Led project coordination and logistical planning for field missions across sub-Saharan Africa, ensuring adherence to standard operating procedures and quality assurance for project deliverables. Managed field budgets and fostered collaboration with key partners to improve case outcomes.

Project Coordination Budget Management Quality Assurance Logistic Management Team Leadership Communication Compliance

Caseworker

Church World Service

Nov 2021 - Dec 2022 (1 year 1 month)

Assisted eligible refugees in preparing comprehensive case files for USCIS interviews through interviews, counseling, and case management. Applied extensive knowledge of refugee laws and policies to guide applicants effectively throughout the process.

Counseling Interviewing Documentation Communication Compliance

Case Facilitator

The Aurum Institute

Dec 2020 - Dec 2022 (2 years)

Provided patient support to newly diagnosed and existing HIV patients, assisting with treatment navigation and healthcare access. Conducted follow-ups for missed appointments and offered education on HIV and TB treatment and care.

Patient Support Healthcare Education A R Follow Up Communication HIV Client Engagement Counseling

PES Coordinator

Resource Solutions

Nov 2017 - Nov 2019 (2 years)

Coordinated candidate vetting processes, including criminal and credit checks, qualification verifications, and reference checks. Ensured effective communication with candidates and hiring managers throughout the screening process.

Screening Communication Qualification Team Coordination Problem Solving Time Management Organizational Skills

EAP Administrator

Reality Wellness

Jun 2017 - Oct 2017 (4 months)

Managed data capturing, record keeping, and the counselors' database, ensuring accurate and up-to-date information. Prepared reports and presentations for clients while assisting with company invoicing and timely affiliate payments.