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Elliott User

@elliottuser

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Digital business MSc student with a strong foundation in problem-solving.

United Kingdom

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What I'm looking for

I am looking for a role that challenges me and allows for growth in a collaborative environment.

I am a Digital Business MSc student at Newcastle University, where I am honing my skills in data analysis, market research, and digital transformation. My academic journey has been marked by a commitment to excellence, as evidenced by my Upper Second Class Honours in International Business from Teesside University. I thrive in dynamic environments and enjoy collaborating with teams to develop strategic solutions that address real-world business challenges.

Currently, I work as a Sales Development Representative at Cybit, where I drive new business through outbound methods and enhance customer success campaigns. My experience in consultancy projects, including a successful social media strategy for a nonprofit and sustainability initiatives for Thirteen, has equipped me with critical thinking and problem-solving skills. I am eager to apply my knowledge and experience in a challenging business environment that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Cybit

May 2025 - Present (3 months)

Drove new business using outbound methods, and participated in customer success campaigns to improve service quality. Focused on enhancing client satisfaction and service delivery.

Outbound Sales Customer Success Business Development Client Relationship Management

Digital Business MSc Student

Newcastle University

Sep 2024 - Sep 2025 (1 year)

Completed a Master of Science in Digital Business, focusing on data analytics, market research, and digital transformation. Developed strategic solutions for real-life business scenarios.

Data Analytics Market Research Digital Transformation

International Business BA Student

Teesside University

Sep 2021 - Sep 2024 (3 years)

Graduated with Upper Second Class Honours in International Business, demonstrating strong academic performance and critical business insight. Engaged in academic writing, research, and consultancy projects.

Research Consultancy Social Media Management Teamwork Problem Solving

Ebay Store Owner

Ebay

Nov 2022 - Jun 2023 (7 months)

Managed an eBay store specializing in reselling used video games and electronics. Achieved a 99.3% positive feedback score.

Online Sales Inventory Management Customer Service Digital Marketing

Consultancy Project

Thirteen

Jan 2023 - May 2023 (4 months)

Participated in a consultancy project focused on making the business more sustainable and aligned with the United Nations' Sustainable Development Goals. Received excellent feedback and a Distinction mark.

Sustainability Consulting Business Strategy Project Management Research

Consultancy Social Media

Local Nonprofit

Jan 2022 - May 2022 (4 months)

Led a successful consultancy project, delivering a comprehensive social media strategy and new brand design. The strategy and design were adopted by the organization.

Social Media Strategy Brand Design Project Management Nonprofit Consulting Strategic Planning

Education

Degrees, certifications, and relevant coursework

Newcastle University

MSc, Digital Business

2024 -

Activities and societies: Data analytics, Research methods, Market research, Report writing, E-commerce, Digital transformation, Digital Business proposal, Dissertation

Studying Digital Business, focusing on data analytics, research methods, market research, and report writing. Courses include e-commerce, digital transformation, and developing digital business proposals.

Teesside University

BA, International Business

2021 - 2024

Grade: Upper Second Class Honours

Activities and societies: Academic writing, research, Consultancy project, Social media management, Teamwork, Problem solving, Dissertation

Graduated with Upper Second Class Honours, demonstrating strong academic performance and critical business insight. Focused on academic writing, research, and social media management.