EGElles Marc Gigante
@ellesmarcgigante
Quality Analyst with expertise in software testing and troubleshooting.
PhilippinesWhat I'm looking for
I am a dedicated Quality Analyst with extensive experience in software testing and troubleshooting. My journey began with a role in desktop support, where I honed my skills in diagnosing and resolving technical issues. I have since progressed to quality assurance, where I create detailed test plans and execute various testing methodologies to ensure software quality.
Currently, I work at Seven Seven Global Services as a Quality Analyst Level 3, where I drive the testing process through the development and execution of test scenarios. My responsibilities include test data preparation, user role management, and quality control, ensuring that all deliverables meet the highest standards. I am committed to continuous learning and improvement, always seeking to enhance my skills and contribute to my team's success.
Experience
Work history, roles, and key accomplishments
Quality Analyst L3
Seven Seven Global Services Inc.
Jul 2021 - Present (3 years 10 months)
Led the testing process by executing manual and automated tests, preparing test data, and ensuring quality control. Advocated for quality by resolving important defects and documenting testing outcomes.
Quality Assurance Tester II
Elevated Play Philippines Inc.
Feb 2019 - Nov 2020 (1 year 9 months)
Executed various types of testing for mobile applications and websites, created test plans, and documented software defects while ensuring adherence to design guidelines.
Desktop Support
Nityo Infotech
Mar 2018 - Sep 2018 (6 months)
Provided technical support for Bank of the Philippine Islands by diagnosing problems, guiding users, and performing software repairs. Maintained logs of issues and ensured high service delivery to meet SLAs.
Education
Degrees, certifications, and relevant coursework
ACAMA Computer College
Bachelor of Science, Information Technology
2014 - 2017
Studied Information Technology with a focus on computer systems, software development, and network management. Developed skills in troubleshooting hardware and software issues, as well as programming languages.
St. Augustine Academy of Pampanga
High School Diploma, General Studies
2008 - 2012
Completed secondary education with a focus on general studies, preparing for higher education in technology and sciences.
St. Augustine Academy of Pampanga
Elementary School Diploma, General Education
2002 - 2008
Completed primary education, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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