Ella Wang

Led the Build+ pilot end to end with cross-functional teams, from strategic planning to the executive showcase. Mapped BrickLink's catalog contribution process in a multi-layer service blueprint and facilitated workshops to prioritize improvements for the replatforming roadmap.

Drove change adoption for ALPHA's rollout to Interscope Capitol, running demos, training workshops, and office hours. Synthesized adoption feedback into a phased rollout recommendation and presented findings to UMG's CIO.

Analyzed an internal merchandise-fulfillment workflow and redesigned the process and platform, cutting processing time 20% and reducing errors. Integrated generative AI tools into the design workflow and led research and UX/UI design for a kids' campaign that reached 315,485 unique viewers.

Created and implemented Lenovo ZUI's UX writing system, giving product teams shared voice, tone, and terminology standards. Ran usability and A/B testing on Smart Connect and turned findings into iterative improvements.

Grade: 3.96

Pursuing a Master of Science in Integrated Design, Business and Technology with a GPA of 3.96, expected to graduate in May 2026.

Grade: 3.87

Earned a Bachelor of Fine Arts in Design with a minor in User Experience, graduating with a GPA of 3.87.