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Elizabeth Napper

@elizabethnapper

IT Manager at Bullitt County Public Library who migrated the organization to the more secure SirsiDynix ILS platform.

At Bullitt County Public Library, I serve as IT Manager and Microsoft 365 Global Administrator, supporting hundreds of computers and an organization with more than 100 employees. I migrated the organization to a more secure SirsiDynix ILS platform and implemented multifactor authentication for all users.

I lead a four-member IT team and administer Microsoft 365, Microsoft Entra ID, and Cisco Meraki networking. I also coordinate technology implementations, configure RingCentral, and install and administer security camera and NVR systems.

Experience

Work history, roles, and key accomplishments

Current

IT Manager

Current

Bullitt County Public Library

Jan 2018 - Present (8 years 10 months)

Lead and supervise a four-member IT team supporting technology operations for an organization with more than 100 employees. Manage Microsoft 365, network infrastructure, security systems, and technology migrations.

Microsoft 365 Exchange SharePoint One Drive Microsoft Entra ID Multi Factor Authentication Cisco Meraki Network Administration Security Cameras NVR RingCentral SirsiDynix Team Leadership Vendor coordination

IT Support Clerk

Bullitt County Public Library

Jan 2010 - Dec 2018 (8 years 11 months)

Provided IT support within a public library environment, developing technical knowledge of the organization's systems and operations. Built experience in end-user support, hardware, and day-to-day technology needs.

end user support hardware troubleshooting Help Desk