Elisha Isom
@elishaisom
Leadership-focused assistant manager with aviation operations and customer service experience.
United StatesWhat I'm looking for
I’m a motivated and reliable professional with experience in leadership, customer service, and aviation operations. I’m skilled in employee management, safety compliance, and problem-solving in fast-paced environments, and I’m recognized for strong teamwork, adaptability, and delivering excellent customer experiences. I’m seeking to apply diverse experience and leadership skills to a growth-oriented position.
In my current role as an Assistant Manager at Zaxby’s, I support daily operations by supervising staff, delegating tasks, and training new employees. I resolve customer issues while managing scheduling, payroll software, and inventory control, and I ensure compliance with safety guidelines and operational procedures. Previously, I worked as an Aircraft Fueler (PrimeFlight Aviation), where I safely refueled aircraft in compliance with FAA regulations, operated fueling equipment, completed maintenance checks, and collaborated with ground crews to support timely turnaround.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Zaxby's
Nov 2023 - Present (2 years 6 months)
Supported daily store operations by supervising staff, delegating tasks, and training new employees. Resolved customer issues and managed scheduling, payroll software, inventory control, and safety compliance.
Aircraft Fueler
PrimeFlight Aviation
Sep 2022 - Mar 2023 (6 months)
Safely refueled aircraft in compliance with FAA regulations and company protocols. Calculated and converted fuel measurements, operated fueling equipment, completed maintenance checks, and coordinated with ground crews for timely turnaround.
Ramp Agent
United Airlines
Jul 2021 - Mar 2022 (8 months)
Directed aircraft during arrivals and departures to support safe ground operations. Loaded and unloaded baggage and cargo, performed inspections, completed required documentation, and followed bag room procedures.
Stocker
Walmart
Apr 2020 - Jul 2021 (1 year 3 months)
Organized stockrooms, managed shipments, and maintained accurate inventory records. Assisted customers in locating products while upholding a clean, safe shopping environment.
Server
Red Lobster
Oct 2019 - Mar 2020 (5 months)
Provided excellent customer service in a fast-paced dining environment. Processed payments accurately and focused on guest satisfaction.
Sandwich Artist
Subway
Feb 2019 - Oct 2019 (8 months)
Prepared menu items, handled cash transactions, and maintained sanitary workspaces. Improved the customer experience by providing friendly, efficient service.
Education
Degrees, certifications, and relevant coursework
Savannah State University
Criminal Justice Studies
2020 -
Studied Criminal Justice Studies at Savannah State University from August 2020 to December 2020.
McEachern High School
High School Diploma
Earned a High School Diploma from McEachern High School in May 2020.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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