Open to opportunities

Elisangela ALMEIDA

@elisangelaalmeida

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Administrative and HR Manager and hospitality leader focused on service excellence.

Angola

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What I'm looking for

I want to assume a leadership role in Food and Beverage management within high-standard hospitality environments, applying solid operational and strategic management experience—focused on service excellence, profitability, and team development.

I’m an Administrative and HR Manager with strong operational experience across hospitality and food service. I’ve led teams, managed budgets and staff, and supported management with planning, reporting, and structured execution.

In my role at TRANSTAR-TRANSITARIOS, LDA., I handle administrative and HR leadership, including organization, control of administrative operations, and advising the company on management. Previously, as a Business Manager, I defined and managed budgets and staff, and ensured activities aligned with technical procedures and human resources standards.

My hospitality background includes Food and Beverage leadership with pre-opening and training ownership. As Food and Beverage Sub-Director at Intercontinental Hotel (IHG group), I led pre-opening hiring and onboarding, managed duty rosters and inventories, set KPI targets, and oversaw daily operations across multiple outlets and kitchens.

I bring food safety and quality rigor through HACCP and hygiene-focused roles. I’ve also completed 127+ IHG online courses and consistently translate strategy into team development, customer service excellence, and measurable productivity results.

Experience

Work history, roles, and key accomplishments

Current

Administrative and HR Manager

Current

Transart-Transitarios Lda.

Sep 2024 - Present (1 year 10 months)

Serves as Administrative and HR Manager at Transart-Transitários Lda. in Luanda.

Administrative Management Office 365 Quickbooks Odoo team training Event Planning Communication Leadership

Business Manager

RSK [UK] Limited

Apr 2023 - Aug 2024 (1 year 4 months)

Managed administrative functions including management, planning, organization, and control. Defined and managed budgets and staff, and prepared management reports and meetings for material and financial resources.

Administrative Management Budgeting Staff Management Management Reporting Planning Organization Resource Planning Meeting Management Human Resources

Food and Beverage Sub-Director

InterContinental Hotel (IHG Group)

Oct 2021 - Apr 2023 (1 year 6 months)

Led food and beverage pre-opening hiring and training, including SOP trainings and duty rosters. Managed outlet operations across multiple venues and reported on sales results and productivity while setting targets and KPIs.

Staff Training Inventory Management Budget Management Menu Design KPI Management Target Setting Operational Management Sales Reporting Duty Roster

Food and Beverage Manager, Camp Boss

Africatering

May 2020 - Sep 2021 (1 year 4 months)

Managed day-to-day food and beverage operations within budget and to service standards. Led the F&B team through recruitment, training, and appraisal, and managed health and safety regulations and performance reporting.

Operations Management Budget Management Customer Service Menu Design Purchasing Recruitment Staff Training Staff Appraisal Health and Safety KPI Management Sales Reporting

Food and Beverage Manager, Camp Boss

Newrest

Jan 2020 - May 2020 (4 months)

Worked as Food and Beverage Manager and Camp Boss at Newrest.

Food quality Supervisor

Sandwich.com - Catering Services and Restaurant

Jul 2018 - Dec 2019 (1 year 5 months)

Supervised day-to-day food production and managed the F&B team, including training. Ensured health and safety compliance and HACCP procedures.

Food Production Supervision Staff Training Health and Safety HACCP

F&B Logistic Coordinator

Art Burger - Restaurant

Jan 2016 - May 2017 (1 year 4 months)

Coordinated food and beverage logistics, including supplies and inventory. Supported team training and ensured HACCP procedures.

Food and Beverage Inventory Management team training HACCP

F&B Logistic Coordinator, Professor

E.H.R (Escola de Hotelaria e Restauração)

Feb 2015 - Nov 2016 (1 year 9 months)

Managed food supplies and supported event planning, including coffee breaks and culinary workshops. Worked in the education department as a teacher and assisted with school administration, schedules, and student counseling.

Event Planning Culinary Class Teaching Commercial Administration Student Counseling