Elijah YoungEY
Open to opportunities

Elijah Young

@elijahyoung

I'm a Team Lead|project manager building brands through enhanced customer satisfaction.

Nigeria
Message

What I'm looking for

I am looking for a job that offers a collaborative and supportive company culture, where I can utilize my skills in project management, effective communication, and customer relationship management. I am seeking a role that provides opportunities for career growth and allows me to make a positive impact.

I am a highly motivated and reliable professional with a proven track record of success in administrative support, team growth and project management. I am passionate about attaining and surpassing corporate goals through excellent communication, analytical problem-solving, and exceptional service delivery.

With 6+ years of excellent service delivery in the real estate, NGO, and technology industries, I bring a wealth of experience to any team. I have a strong background in managing teams, setting goals, delegating tasks, and ensuring compliance with company regulations. I have consistently achieved service rating targets and enhance team performance using appropriate industry tools and frameworks. Additionally, I have successfully managed multiple building projects, implemented excellent customer retention strategies and displayed in depth knowledge of different project management methodology.

Experience

Work history, roles, and key accomplishments

OL
Current

Team Lead Finops

Outsource Global Technologies Limited

Dec 2021 - Present (3 years 7 months)

Responsible for managing the finops team and handling client complaints via calls, emails and faxes. Facilitated team meetings, set goals, delegate tasks, track progress and measure team performance against set KPIs. Train and mentored new employees for improved efficiency and optimal productivity.

Education

Degrees, certifications, and relevant coursework

Nasarawa State University, Keffi, Nigeria logoNN

Nasarawa State University, Keffi, Nigeria

Bachelors of Science, Microbiology

2007 - 2011

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