
Elena User
@elenauser18
I build data-driven international email, content, and lifecycle marketing programmes.
What I'm looking for
I've led multi-country email, content and analytics programmes at Sweco, Summit and Friends, Greenpeace and Tele2, translating complex propositions into clear digital communications and measurable customer journeys.
At Sweco, I integrated data sources and automated reporting across 14 European markets, reducing preparation time from several weeks to approximately 10 minutes. At Summit and Friends, I redesigned the event customer journey, helping triple revenue and grow the customer base by 60%.
Across seven years at Greenpeace, I combined hands-on copywriting, CRM, segmentation, automation and performance analysis to support advocacy, engagement and fundraising. I'm seeking a hands-on international marketing role where I can learn new audiences and platforms while contributing proven delivery from day one.
Experience
Work history, roles, and key accomplishments
Lead data-driven marketing, content and analytics solutions for stakeholders across 14 European markets. Integrated data sources and automated reporting, reducing preparation time from weeks to about 10 minutes.
Head of Digital Marketing
Summit and Friends
Jan 2019 - Dec 2021 (2 years 11 months)
Owned email and digital marketing programmes across markets, from strategy to hands-on execution. Tripled revenue and increased customer base by 60% through journey redesign and new digital formats.
Owned multi-country email and digital engagement programmes across Nordic markets and global stakeholder groups. Reduced operating costs by 50% through process redesign and automation.
Managed supporter and audience data from multiple sources, developing segmentation, research, dashboards, forecasting and journey analysis to guide campaign and lifecycle decisions.
Designed and executed growth and lifecycle programmes including lead generation, email acquisition, nurture, re-engagement, retention, conversion and digital fundraising support.
Digital Marketing Manager
Tele2
Jan 2009 - Dec 2012 (3 years 11 months)
Managed digital acquisition and lifecycle marketing for a major telecommunications brand, including customer databases, segmentation, automated communications, and campaign copy.
Marketing Strategist
Aples Communications and PR Agency
Jan 2007 - Dec 2009 (2 years 11 months)
Developed digital communication strategies, brand messaging and conversion-focused copy for multiple client accounts, adapting tone and propositions to different audiences and goals.
Education
Degrees, certifications, and relevant coursework
Voronezh State University
Master's Degree, International Communication
Grade: Honours
Master's Degree in International Communication with Honours from Voronezh State University.
Google Tag Manager, Analytics
Google Tag Manager certification.
Ecommerce Analytics from Data to Decisions, Analytics
Ecommerce Analytics from Data to Decisions certification.
Hyper Island
Leading Teams in the Digital Age, Leadership
Leading Teams in the Digital Age program at Hyper Island.
Greenpeace
International Leadership Programme, Leadership
International Leadership Programme at Greenpeace.
Google Analytics Individual Qualification, Analytics
Google Analytics Individual Qualification certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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