EA
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Elena Ajazi

@elenaajazi

Dynamic luxury sales professional with expertise in marketing and management.

United Kingdom

What I'm looking for

I seek a role that values creativity and customer engagement, offering growth opportunities.

I am a dynamic and results-driven individual with a strong background in luxury sales, marketing, and management. I hold a Bachelor's degree in Business with Marketing from the University of Greenwich, where I honed my skills in delivering exceptional customer service in high-end retail environments. My passion for luxury beauty and fragrance drives my commitment to ensuring every customer experiences a tailored and seamless interaction.

Throughout my career, I have successfully managed various roles, including as a Luxury Sales Associate at Tom Ford in Harrods, where I consistently exceeded sales targets and KPIs. My experience includes creating engaging social media content, managing client relationships, and collaborating with marketing teams to enhance product visibility. I pride myself on my ability to build long-lasting client relationships and provide personalized consultations that cater to individual needs.

Experience

Work history, roles, and key accomplishments

TF

Luxury Sales Associate

Tom Ford

Jan 2022 - Present (3 years 5 months)

Successfully met and exceeded sales targets, KPIs, and conversion rates, consistently driving revenue growth. Supported CRM through collection of client data and identifying sales opportunities. Collaborated with Harrods' marketing team to create visual content, organize masterclasses, and lead promotional events. Provided exceptional consultations, built strong customer relationships, and formed

BC

Sales Associate

Benefit Cosmetics

Jul 2021 - Present (3 years 11 months)

Organised appointment days for clients, managing a timed schedule for each individual. Kept track of commission log for the teams’ staff members and assisted other counters during busy time periods. Ordering and unpacking stock, managing product stock levels, and in charge of merchandising and store displays.

IO

Social Media Marketing and Administrative Assistant

Iology

Feb 2021 - Present (4 years 4 months)

Created and managed engaging social media content through Canva and distributed across platforms such as Instagram, TikTok, and Facebook. Monitored performance and engagement while optimizing content strategy for increased audience reach. Engaged with followers to build community, addressed enquiries and supported customer service initiatives.

EF

Administrative and Marketing Assistant

Essex Green Facdes

Jul 2020 - Present (4 years 11 months)

Managed administrative tasks, including diary management, scheduling meetings, and handling client enquiries to ensure smooth day-to-day operations. Designed and printed business cards to enhance company branding and marketing efforts.

Education

Degrees, certifications, and relevant coursework

University of Greenwich logoUG

University of Greenwich

Bachelor of the Arts, Business and Marketing

2021 - 2023

Studied Business and Marketing. Completed the degree between September 2021 and 2023.

BF

Barking Abbey Sixth Form

A-Levels, Psychology, History, English

0

Grade: Psychology (A), History (B), English (A)

Achieved A grades in Psychology and English, and a B grade in History.

BF

Barking Abbey Sixth Form

GCSE's

0

Grade: 6 A’s, 2 A*’s 1 B

Obtained 9 GCSE's, including 6 A's, 2 A*'s, and 1 B.

Tech stack

Software and tools used professionally

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Elena Ajazi - Luxury Sales Associate - Tom Ford | Himalayas