Open to opportunities

Elías Joel Hernández

@elasjoelhernndez

Message

I resolve billing discrepancies and reconcile high-volume accounts with compliance-focused accuracy.

Nicaragua

Message

What I'm looking for

I'm seeking a remote medical billing role where I can apply my billing investigation, reconciliation, CRM documentation, bilingual communication, and compliance-focused account management skills.

I've managed billing, collections, and account reconciliation for CACI Collections Company, Toast, and Concentrix supporting Apple. I investigate account histories, resolve discrepancies, process payments, and document activity accurately in CRM systems.

At CACI, I managed a $500K+ receivables portfolio across 150+ accounts, reduced aging balances by 30%, and resolved complex billing discrepancies with 99%+ accuracy. I was recognized as a top 5% performer in monthly recovery volume with zero compliance violations.

I'm bilingual in English and Spanish, with certifications in FDCPA, FCRA, Regulation F, privacy, and financial data compliance. I'm seeking to bring my analytical documentation, payment verification, and regulatory discipline to medical billing.

Experience

Work history, roles, and key accomplishments

Medical Billing Specialist

CACI Collections Company

Jul 2025 - Aug 2026 (1 year 1 month)

Managed a high-value receivables portfolio, investigated and resolved billing discrepancies with high accuracy, and documented activity in CRM systems. Achieved top performance in recovery volume with full regulatory compliance.

Accounts Receivable Management Regulatory Compliance FCRA Microsoft 365