Trading systems and FIX protocol support specialist with 25+ years diagnosing and resolving order routing, connectivity, and execution issues across OMS/EMS platforms for institutional trading desks in listed options and equities. Deep hands-on FIX message-level troubleshooting to isolate faults in algorithmic order behavior, broker/venue connectivity, and trade lifecycle execution — backed by direct exchange liaison experience with NYSE AMEX, NYSE Arca Options, and CBOE for certification testing and platform enhancements. Five years leading and coaching a support team with full escalation ownership, partnering with engineering and QA to convert recurring trading-desk issues into lasting product fixes.
Looking for a job
Eddie Vega
@edvega
Trading systems & FIX protocol specialist, 25+ yrs supporting OMS/EMS platforms, exchange connectivity, and trading desk teams in Chicago.
United StatesExperience
Work history, roles, and key accomplishments
ME
Clearing Specialist
Matrix Executions
Feb 2025 - Aug 2026 (1 year 6 months)
Owned daily trade break identification and resolution using OCC ENCORE and prime broker reconciliation workflows. Automated recurring reconciliation and reporting steps, adopted into the team's daily workflow.
Education
Degrees, certifications, and relevant coursework
RC
Robert Morris College
Associate Degree, General Studies
Earned an Associate Degree from Robert Morris College in Chicago.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
95k+ USD
Job categories
Technical Support SpecialistClient Services ManagerTechnical Support SpecialistTrade SpecialistTrading Operations SpecialistFinancial Risk ManagerClearing ManagerTechnical Support TechnicianTechnology Support SpecialistTechnical Support RepresentativeTechnician Support SpecialistTechnical Helpdesk SpecialistTechnical Support AssociateTechnical Support AnalystUser Support Specialist
Skills
FIX ProtocolsElectronic TradingEquitiesRoutingAlgorithmic TradingTrading LifecycleExchange IntegrationCertificationClient OnboardingPlatform IntegrationOMSEMSRisk ManagementRealTickInnovatorFreshserviceConfluenceSlackMicrosoft TeamsEscalation Managementteam trainingProcess AutomationReconciliationsMatrixTerra
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